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Free UK DeliveryOn all orders
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Thousands of 5* reviews& happy customers
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Books for every occasionfor all your favourite people
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15% OFF2+ personalised books
Bespoke Personalised Illustrated Portrait of Your Dog
A stunning hand illustrated portrait of your best pal, with a contemporary typography twist. The perfect gift for any dog mummies and daddies!
These gorgeous prints are hand drawn based on a photograph provided by you. Our in-house illustrators all originate from the world of children's books, and sometimes like to include a hint of a smile on your four-legged friends!
The finished illustrations are then added to our fabulous modern design, which includes the name of the dog, and your choice of words: eg: "Chasing her tail since 2013" or "Barking at the postman since 2008" or "Our best friend 2006 - 2017"
We offer three different colourways and three frame choices.
To send us a photo: order first then email us a photo at info@fromlucy.com, telling us your order number and name of your dog. If you have more than 1 dog, please state which dog is which!
Made from: Printed onto the highest quality archival matte paper using 100% epson inks. Your beautiful print will be mounted in a cream mount with the option of a professionally made frame handmade in Devon especially for FromLucy, in a choice of white wash, black, or oak finish. Our eco-friendly frames are handmade in Devon from sustainable sources, and our mounts, tapes and backing boards are acid free, meaning your FromLucy prints are protected, and help protect our planet.
CAUTION: contains glass. Please open and handle carefully. Dimensions of the finished piece are 30cm x 55cm (framed) and 26.5cm x 52cm (unframed).
Customer Reviews5.05 5.0/5 Based on 4 reviews
perfect in every way!Reviewed by Office on 03 Dec 2018
loved loved loved it!!!
AmazingReviewed by Oliviaprescott on 25 Nov 2018
Bought this as a Christmas present for my parents and they are going to love it! It’s beautiful, both dogs look perfect! Thank you x
Illustrated dog duo personalised printReviewed by Brian m on 12 Dec 2017
Great artistry from illustrator Lizzie in translating photos to drawings on print.
BeautifulReviewed by Jenny on 09 Jul 2017
Ordered for a friend who had lost her much loved dog and she loved it and was very moved. Really happy with the design and print and very fast service thank you.
Delivery
Mainland UK Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| UK Mainland Standard Delivery | 3-5 Working Days | No | No | FREE |
| UK Mainland First Class | 2-3 Working Days | No | No | £2.50 |
| UK Mainland Express Delivery (Order Before 12:30pm) | 1-2 Working Days | Yes | Yes | £6.50 |
| UK Highlands & Islands Standard Delivery | 3-5 Working Days | Yes | No | £22.50 |
| UK Saturday Delivery (Order Before 12:30pm Friday) | N/A | Yes | Yes | £9.50 |
European Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| European Small Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
| European Medium Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
| European Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
Worldwide Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| USA (Books Only) - Dispatched from San Jose, California | 5-7 Working Days | Yes | No | FREE |
| USA 2 Day (Books Only) - Dispatched from San Jose, California | 2-3 Working Days | Yes | No | £7.90 |
| Canada (Books Only) - Dispatched from ON | 5-7 Working Days | Yes | No | £3.50 |
| USA & Canada Small Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
| USA & Canada Medium Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
| USA & Canada Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
| Australia (Books Only) - Dispatched from NSW | 5-7 Working Days | No | No | £1.50 |
| Australia Express (Books Only) - Dispatched from NSW | 3-5 Working Days | Yes | No | £8.95 |
| Australia & NZ Small Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
| Australia & NZ Medium Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
| Australia & NZ Large Item Delivery | 10-18 Working Days | Yes | No | £25.00 |
Non-Mainland UK and International Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Delivery surcharges for the relevant postcodes are calculated at the checkout. Please provide a valid telephone number with your order for courier delivery. This includes a terrestrial telephone number for overseas orders.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Interlink website. You will only receive a tracking number if you have chosen Express delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 08.00 and 18.00 Monday to Friday.
Will I need to sign for my order?
If you have chosen the Express delivery option, you will have to sign for your parcel upon receipt.
Returns
Please Note: We do not accept returns on any personalised products.
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01822 613098 or info@fromlucy.com. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
Our return address is:
FromLucy
Unit 3 Pixon Court
Crelake Industrial Estate
Pixon Lane
Tavistock
Devon
PL19 9AZ
Faulty/Damaged Goods
If any item you receive from us arrives damaged, please contact us as soon as possible on 01822 613098 or by email info@fromlucy.com. We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty/damaged.
