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Personalised 'Remembering You' Pet Loss Book
A gentle, reassuring keepsake book to remember the life of your beloved pet and celebrate all the special memories you shared together.
Losing a cherished pet is a heart-breaking time for all the family and can be particularly confusing and painful for children.
This unique book will help grieving families talk about the loss of their best friend. The pages are a wonderful combination of charming illustrations, personal memories, a tender story and spaces stick photos and write about all the things that made a pet so loved so that they will never be forgotten.
This beautiful personalised book has been carefully researched to ensure that no religion or specific belief is mentioned. It focuses on celebrating all the things that made a pet unique, including their name, where they lived, the things they loved to do, and the ways they showed they were happy.
While most books will arrive in 3 working days, please allow up to 7 working days.
The delightful story does not shy away from the fact that the pet is gone, instead it celebrates that they were in your life and that there will always be things that remind you of them. As long as there are memories, love endures and they will always be a part of you.
A truly reassuring keepsake to help with the grieving of a lost pet, and ensure they will never be forgotten.
Please have a look at our product photos to see the words and the pictures and how your personalisation will fit.
All of our UK books are printed in Devon, USA softback books are printed in California, all AUS & NZ softback books are printed in NSW Australia. All other destinations will be printed and shipped from the UK with Royal Mail International Untracked unless discussed with a member of our team before ordering.
Proudly designed in Devon, UK. 'Remembering You' is created by award-winning authors Lucy Tapper and Steve Wilson and illustrated by Lucy Tapper.
Please note that what you type is what will appear in the final book. THIS BOOK IS AUTOMATICALLY SENT TO PRINT ONCE YOU ORDER so please check all spelling, grammar and customisation before ordering. PLEASE type carefully!
210mm x 210mm, 36 pages. Hardcover or softcover available.
Customer Reviews5.05 5.0/5 Based on 2 reviews
Perfect thank you so much !Reviewed by Emilylouisemorris97 on 03 Apr 2024
Our family cat sadly passed away after being hit by a car, this book has helped my 3 year old understand about going to heaven . We love reading it as a family ! Will forever be special
So happy!Reviewed by Kenna.leah on 28 Jul 2023
Very happy I found this company. I got the book for a loved one who lost a pet and it really meant a lot to them. I did receive the book initially with two errors/misprints in the book and the company immediately sent me a new one corrected! I really appreciated that since it was a special gift. I will purchase again when I need something like this!
Delivery
Mainland UK Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| UK Mainland Standard Delivery | 3-5 Working Days | No | No | FREE |
| UK Mainland First Class | 2-3 Working Days | No | No | £2.50 |
| UK Mainland Express Delivery (Order Before 12:30pm) | 1-2 Working Days | Yes | Yes | £6.50 |
| UK Highlands & Islands Standard Delivery | 3-5 Working Days | Yes | No | £22.50 |
| UK Saturday Delivery (Order Before 12:30pm Friday) | N/A | Yes | Yes | £9.50 |
European Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| European Small Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
| European Medium Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
| European Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
Worldwide Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| USA (Books Only) - Dispatched from San Jose, California | 5-7 Working Days | Yes | No | FREE |
| USA 2 Day (Books Only) - Dispatched from San Jose, California | 2-3 Working Days | Yes | No | £7.90 |
| Canada (Books Only) - Dispatched from ON | 5-7 Working Days | Yes | No | £3.50 |
| USA & Canada Small Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
| USA & Canada Medium Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
| USA & Canada Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
| Australia (Books Only) - Dispatched from NSW | 5-7 Working Days | No | No | £1.50 |
| Australia Express (Books Only) - Dispatched from NSW | 3-5 Working Days | Yes | No | £8.95 |
| Australia & NZ Small Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
| Australia & NZ Medium Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
| Australia & NZ Large Item Delivery | 10-18 Working Days | Yes | No | £25.00 |
Non-Mainland UK and International Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Delivery surcharges for the relevant postcodes are calculated at the checkout. Please provide a valid telephone number with your order for courier delivery. This includes a terrestrial telephone number for overseas orders.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Interlink website. You will only receive a tracking number if you have chosen Express delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 08.00 and 18.00 Monday to Friday.
Will I need to sign for my order?
If you have chosen the Express delivery option, you will have to sign for your parcel upon receipt.
Returns
Please Note: We do not accept returns on any personalised products.
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01822 613098 or info@fromlucy.com. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
Our return address is:
FromLucy
Unit 3 Pixon Court
Crelake Industrial Estate
Pixon Lane
Tavistock
Devon
PL19 9AZ
Faulty/Damaged Goods
If any item you receive from us arrives damaged, please contact us as soon as possible on 01822 613098 or by email info@fromlucy.com. We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty/damaged.
