COVID-19 UDPATE - VALID FROM 02/11/2020
We would like to take this opportunity to address the current situation of the COVID-19 Coronavirus. We are doing everything we can in our studio to keep safe, clean and sanitised. Please bear with us when awaiting a reply via email, social media or instant chat, or if you choose to call us. If there is no answer on the phone please email us at firstname.lastname@example.org. We will do our best to get back to you as soon as possible.
As it stands, we are working as normal. All products* are being produced and dispatched as per the delivery times stated on our website. Please note there may be delays within the postal service that are out of our control.
Our personalised books are also running and being produced as normal.
*FRAMED PRINTS - Unfortunately our local framers are extremely short staffed so we are unable to offer Next Day/Express Delivery on our personalised prints. We are keeping in close contact over the phone with our framers, and they will send all prints out via Royal Mail First Class (untracked) to ensure your print gets to you as soon as possible.
We hope you all stay safe, happy and as positive as you can during these difficult times.
Thank you for supporting our business,
The From Lucy team x