We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.

Simply perfect!
29th November 2023

Arrived really quick in perfect condition! Thank you so much… it’s simply perfect x

Prompt and Courteous
27th November 2023

Thank you

A great present
25th November 2023

Easy to order & arrived quickly. A very acceptable, fascinating gift for a special birthday

Great customer service
24th November 2023

I had some questions which were answered politely and promptly, deliver was quick and well packaged

Lovely Hedgehugs Family Planner
24th November 2023

It was great to find the Family Planner/Calendar available to buy directly. Drawings are lovely and room in the 5 columns to keep track of everyone's appointments. Calendar arrived quicker than expected too.

Book review
22nd November 2023

Lovely keepsake for a birthday and very personal. Highly recommend

Christmas Eve Book
21st November 2023

Lovely book made very special by personalising. Great service, arrived within a week from ordering.

hedggehugs calender
18th November 2023

absolutely first class ,the calender,quality, the service, extra personal quality was given on the phone when ordering, very polite wonderful personality ,and it was thanks to the lady who dealt with my queerie over the phone about the Calender that made me decide to make a purchase, so thank you to LUCY, the company and especially the lady on the order line ,100% satisfaction , would surely recommend..

18th November 2023

Arrived quickly

2024 Hedgehug calendar
18th November 2023

We have had your hedgehug calendars for a few years and find the layout very useful.

Our go to gift for every little star born. 💫
18th November 2023

Have been ordering Lucy’s books for years - we received one when my youngest was born and still read it seven years on; they’re the most special gift, every parent we sent one to, absolutely loves them. ✨

Shining Stars Co
A great birthday gift!!!
17th November 2023

I bought this book for my friend's 50th birthday! We've been best of buddies since primary school so we grew up together. This book really is a trip down memory lane! I wasn't really sure what to expect but, like the other reviews, I wasn't disappointed. Her birthday is a couple of weeks away so it hasn't been gifted yet, but I read the book from cover to cover when it arrived, and I was crying with laughter...it was basically our childhood in print. I'm sure she's going to love it as much as I do.

16th November 2023

Excellent product

Great items and customer service
13th November 2023

This book was so beautiful and the birthday boy was very happy with it! Customer service was fantastic and i would highly recommend buying from Lucy!

Very prompt delivery
10th November 2023

Very prompt delivery

As decribed
10th November 2023

Well made book. Well packaged and received as expected

Great Service
10th November 2023

Always love being a customer here, and haven’t had a complaint up to now.

09th November 2023


06th November 2023

As advertised, super quick delivery. Good quality. Perfect gift.

Easy to order
04th November 2023

The site is easy to navigate. Regular update emails on the order. Each item has been received in a timely manner and of good quality.

Birthday gift idea
04th November 2023

Book was a great 25th birthday present. My son thought it was great.

Beautiful book
03rd November 2023

My grandson has loved all the factual information in these books.

Fast, responsive, kind
30th October 2023

I am so grateful for the team’s help when I had a rush order. They kept me up to speed along the process and worked with me to get my order in time

So pleased and thankful!
30th October 2023

Not only was the book quality and pretty much the cutest thing ever, but the team really helped me out when i had a rush order. They kept me up to date along the process and were so kind to me. My godson loved it and will be something special for him forever. Highly recommend!

Book for first birthday
26th October 2023

Sure granddaughter will love it

25th October 2023

Ordering process was so easy to do clear instructions and keep up to date with delivery and delivery was extremely fast

Great service
23rd October 2023

Very prompt and efficient service. Thank you.