We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 3724 customers
Great book
09th August 2026

This is such a good book to give to foster children moving on. It's so lovely.

Kala66
Beautiful book
08th August 2026

Really lovely book, the recipient absolutely loved it.

Megan
Super gift
07th August 2026

I’m about to order a 6th Memory Lane book which proves how successful these interesting & entertaining books are.

Diyoung8
Excellent Product and Service
06th August 2026

The site was easy to use and the product arrived quickly. I had a query which customer services dealt with both efficiently and in a very friendly manner. I would certainly deal with this company again.

Jenny583
Excellent Service
06th August 2026

I ordered the book for one year old twins. I had a query about when it would be delivered and customer services were quick and efficient in their response.

Jenny583
Books
05th August 2026

I've ordered 5 altogether now & everyone has loved them thank you x

Kathryn.hustler.12
Books
05th August 2026

I've ordered 5 of these lovely books, for family members with special birthdays. Everyone has loved them. Thank you xx

Kathryn.hustler.12
Excellent
02nd August 2026

A beautiful book that I was more than satisfied with. Arrived in very good time.

Nessa.england
Memory Lane book
02nd August 2026

I needed a gift for a friend who is financially secure and doesn't need anything. I bought the Memory Lane personal book and he was thrilled with it. It was good value and good quality

Paulinecarter109
Love it
29th July 2026

Brilliant layout of book.love seeingmy grandsons name in.bold print love the words xx I'm sure he will love it taking it to America with me for his 1st Birthday next week

Debbiep1360
Excellent
24th July 2026

Excellent products, excellent communication, excellent turnaround and excellent delivery. The easy to navigate webshop adds to an all around pleasant experience - I cannot recommend ‘From Lucy’ highly enough. Many thanks! to navigate webshop provides a straightforward purchasing experience

Bones
Lovely Book
21st July 2026

A really nice book and keepsake.

Rosemary
Memory book
19th July 2026

My husband had one bought for his special birthday. Thought it would be an ideal gift for our sister in law too

Patwales65
Great customer service
18th July 2026

I had a few queries before I placed my order which were answered very quickly.

Kirstywale
Perfect gift
11th July 2026

Perfect for new baby, christening/naming day gift - I ordered the hard backed book - lovely illustrations - received excellent service from “Lucy” from ordering to receiving - well packed so keep your gift from being damaged in the post - 2nd book I’ve ordered - would recommend.

Margaret.oneill
A* service
11th July 2026

Very happy with my purchase, quality is amazing and the gift was dispatched and arrived really quickly, overall and excellent experience!

KezzaP
75 Memory Lane book
10th July 2026

I was very pleased with.my Memory Lane book ,it went down very well.as a special.birthdsy gift , thank you ,will be ordering a 40 for my daughter

Plymjulie4
Day you were born
09th July 2026

Easy to order & very quick service

Lolly
Lovely 1st fathers day book
06th July 2026

My husband loved this book for father's day

Catherinehuddleston
Lovely item
03rd July 2026

Good quality. Efficient service

Sarahwarner7
Amazing
30th June 2026

Very happy with product and service

Plymjulie4
Great quality and excellent service.
28th June 2026

We purchased ‘Welcome to the World’ for our great granddaughter. Her mum and dad loved it.

Corfumalky
Welcome to the World
28th June 2026

Speedy delivery and excellent quality.

Corfumalky
Emotional book
26th June 2026

I love this book and it’s perfect for a first Father’s Day. I looked at quite a few marketed as first Father’s Day but most had activities my little boy was too new for - like first Christmas etc, so this was perfect. Special book.

Lizibarnes
useful gift
24th June 2026

Good to have a gift that is a little bit different for special birthdays

Pam.whyman
Wonderful seaglass book
15th June 2026

Daughter loved it and is now on a mission to find everything in the book!

Dawnclifford
Brilliant.
12th June 2026

Outstanding customer service and so very helpful when I had a query. Very efficient and memory book and little book of love are perfect. Thank you so much.

Janet
Reviews