We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Although I am on the opposite side of the ocean I always received a prompt response.
Lovely personalised book
Absolutely fabulous packaged and delivered in perfect condition !
Order arrived quickly and the book was absolutely loved by my niece, who is now taking her job as big sister very seriously. Her parents loved it and it was the perfect preparation, arriving as it did the day before the new baby!
Wanted to double check I hadn’t made a mistake on my order and I was contacted very quickly after my enquiry!
Delighted I received the book I ordered really fast. I found your website very good and easy to use
Great, the website made it easy to choose what I wanted the book to say and it arrived in good time
So quick even during the pandemic!!
Very happy with the service and speedy delivery. Product exactly as promised, Thank you.
Great communication, great delivery service, definitely recommend.
Super helpful customer service!
Really fast delivery, thank you
Quick and responsive,will use again
The site was very easy to use this was the first time ordering and I would definitely be back!
Very pleased. Quick delivery
The book was extremely fast in Germany. I was late to order it for Mother’s Day, but it came in time. Thank you very much!
Book is ok but could of been better as it possibly could have been able to insert pictures of the person and friends to whom it was for in some places I would of thought more appropriate for a lady than a man
I order online which was easy
The book will bring back memories for my son on his birthday. It is well illustrated. Arrived within two days of ordering.
Ordered one evening and was delivered around 36 hours later amazing service
Susanne at from Lucy was very prompt/responsive to my enquiries and extremely helpful with my requests re delivery options. I was able to arrange my order from Australia for delivery for my grandson's birthday in the UK in just a few days without hassle even in this lockdown period. I really appreciated such thoughtful, high level service.
Bought for my grandson born during lockdown. Mummy and daddy absolutely adored it and can’t wait to read it with their first born
Love. Love. Love.
Delighted with my book, excellent quality. Something to treasure.
The service I received was great it was quick and easy to on the site to get the book exactly how I wanted it. It arrived really fast in the post I can’t wait to see my dads face.