We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Excellently packaged and received.
Very helpful and efficient.
Very prompt when question submitted.
This was a perfect gift for my new granddaughter. Beautifully made which she can keep forever. The service was second to none and I was informed by email at every stage from purchase to safe arrival. Thank you
My 13 yr old great niece was delighted with this as a present. Some great ideas for a teenager to do. Very prompt service.
Absolutely Beautiful Books. A very nice keepsake x
Beautiful personalised book.
Third order from Lucy. More than happy each time. Lovely product. Would recommend to others.
The books make lovely gifts. Excellent customer service.
Very good service and product very impressed with the quality. The delivery was as indicated arriving safe and intact with fragile indicators on packaging. Would highly recommend.
I chatted with a customer service rep on Etsy and came to the page to order. They were very helpful and my book shipped very quick.
Good communication and prompt delivery.
I ordered this for my father's 60th birthday as a keepsake and it is really very nice. The delivery was quick and the book itself is very high quality. I will definitely be purchasing more from this store in future!
Bought these many many times for newborns. Amazing quality. Beautiful gift. Superb service.
Fantastic service and I was so impressed with the speed at which the book was received and the continuous contact was perfect.
Love the book I ordered for my niece's first birthday gift, beautiful illustrations and lovely amount of personalisation!
Great service very quick and professional. Loved the book. Can’t wait to give it to my daughter for get 18th birthday.
I love the book and so did my wife, it’s a fabulous idea and we can’t wait to read it to our daughter. There is a lot of content so good value for money, it’s funny too but I do wish there was slightly more personalisation to it. I think maybe there was 4 or 5 parts to add the words I wanted. I think if there was more slots to add my own touch I’d have given it 5 stars.
Fantastic product fantastic service will definitely be recommending *****
I received this book for the birth of my little one so it was a perfect present for a friends baby. Arrived really quickly and just a great pressie.
Exactly as described. A perfect little personalised present, funny, descriptive, full of memorable facts and very well presented. Easy to order online. Very pleased.
Very pleased with the product and service provided
I bought the book as a present for my new born first grandchild. The wording is really thoughtful and the illustrations are lovely. The book is high quality, came in a nice gift bag and arrived on time. Very glad I found this as it's the perfect keepsake that I was looking for.
I had an issue with my first purchase but I rang and this was rectified ASAP fantastic service
The day you were born books are the perfect gift for any new born baby. It's so personal and beautifully illustrated. I get so excited every time I send one as I know the joy it will give for the parents of their new born precious bundle. In years to come the child will be able to have fun looking at the pictures then learning to read the wonderful descriptions. Ultimately it is a wonderful keep sake sent with love ❤️.. Bravo Lucy 👏
Quick delivery and great quality
The website was user friendly and was delivered quickly