We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.

08th April 2021

Excellently packaged and received.

08th April 2021

Very helpful and efficient.

Great service!
01st April 2021

Very prompt when question submitted.

Absolutely beautiful book
31st March 2021

This was a perfect gift for my new granddaughter. Beautifully made which she can keep forever. The service was second to none and I was informed by email at every stage from purchase to safe arrival. Thank you

Very Good service
27th March 2021

My 13 yr old great niece was delighted with this as a present. Some great ideas for a teenager to do. Very prompt service.

27th March 2021

Absolutely Beautiful Books. A very nice keepsake x

Lovely book
25th March 2021

Beautiful personalised book.

Beautiful keepsake
24th March 2021

Third order from Lucy. More than happy each time. Lovely product. Would recommend to others.

Would definitely recommend.
23rd March 2021

The books make lovely gifts. Excellent customer service.

Great quality
23rd March 2021

Very good service and product very impressed with the quality. The delivery was as indicated arriving safe and intact with fragile indicators on packaging. Would highly recommend.

Rick K
23rd March 2021

I chatted with a customer service rep on Etsy and came to the page to order. They were very helpful and my book shipped very quick.

22nd March 2021

Good communication and prompt delivery.

L. Finney
Lovely book
21st March 2021

I ordered this for my father's 60th birthday as a keepsake and it is really very nice. The delivery was quick and the book itself is very high quality. I will definitely be purchasing more from this store in future!

Another fantastic book
21st March 2021

Bought these many many times for newborns. Amazing quality. Beautiful gift. Superb service.

Fantastic service
19th March 2021

Fantastic service and I was so impressed with the speed at which the book was received and the continuous contact was perfect.

Would definitely recommend
19th March 2021

Love the book I ordered for my niece's first birthday gift, beautiful illustrations and lovely amount of personalisation!

18th Memory Book
18th March 2021

Great service very quick and professional. Loved the book. Can’t wait to give it to my daughter for get 18th birthday.

Great book but Needs more personalisation
18th March 2021

I love the book and so did my wife, it’s a fabulous idea and we can’t wait to read it to our daughter. There is a lot of content so good value for money, it’s funny too but I do wish there was slightly more personalisation to it. I think maybe there was 4 or 5 parts to add the words I wanted. I think if there was more slots to add my own touch I’d have given it 5 stars.

For special mums
18th March 2021

Fantastic product fantastic service will definitely be recommending *****

Perfect gift!
17th March 2021

I received this book for the birth of my little one so it was a perfect present for a friends baby. Arrived really quickly and just a great pressie.

17th March 2021

Exactly as described. A perfect little personalised present, funny, descriptive, full of memorable facts and very well presented. Easy to order online. Very pleased.

Good service
17th March 2021

Very pleased with the product and service provided

17th March 2021

I bought the book as a present for my new born first grandchild. The wording is really thoughtful and the illustrations are lovely. The book is high quality, came in a nice gift bag and arrived on time. Very glad I found this as it's the perfect keepsake that I was looking for.

Great easy service
16th March 2021

I had an issue with my first purchase but I rang and this was rectified ASAP fantastic service

The perfect gift!!!
16th March 2021

The day you were born books are the perfect gift for any new born baby. It's so personal and beautifully illustrated. I get so excited every time I send one as I know the joy it will give for the parents of their new born precious bundle. In years to come the child will be able to have fun looking at the pictures then learning to read the wonderful descriptions. Ultimately it is a wonderful keep sake sent with love ❤️.. Bravo Lucy 👏

Excellent service
15th March 2021

Quick delivery and great quality

Quick and easy to use
15th March 2021

The website was user friendly and was delivered quickly