We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.

:) Great Customer Service
29th November 2022

I am still awaiting my delivery, and it turned out to be dpd's fault. However since notifying them that I had not received my order I was contacted by the customer service team straight away and they were on the case to get this rectified. Thank you very much and looking forward to receiving the order. Great customer service - thank you :)

Chloe
Easy to use
24th November 2022

Site easy to use but do scroll down to fill in all the information needed. Arrived on time and in great condition.

Rapt_cranky_0l
Great service, great products!
21st November 2022

Ordering is super simple and delivery was fast, will use again and highly recommend.

Kizzybe6
Amazing
17th November 2022

Lovely online shopping experience

Babyjanethepain
Loved the book!
30th October 2022

Unique gift for newborn.

Karylbeth
Easy and efficient ordering.
15th October 2022

Easy to order, free postage, well packaged and fast delivery.

Dtindall
Arrived way on time
22nd September 2022

Arrived way on time

Mansaraynmafatmata
Thanks and managed to write Norwegian letters
20th September 2022

Thanks and managed to write Norwegian letters - impressed and fast service to Norway.

Aquaskaya
Good
17th September 2022

Very quick delivery and well packaged goods

S.B
An excellent buy. Very pleased indeed
14th August 2022

Great service and prompt delivery

Bethwood18
Excellent customer service
06th August 2022

I wanted to update the Russian doll picture we already have. The picture I received was not quite the right colouring, but the staff were great and corrected it, a new one was sent out after just a day.

Taylj043
Website was easy to use
05th August 2022

Happy with service

Andrewclark1
Amazing!
04th August 2022

Second time I have ordered one of these books and the recipient loved it. Such a great gift

Dixon19888
Great customer service
20th July 2022

Needed to liaise with the seller over delivery of the item - really great and fast responses. Very helpful.

Alexbinns94
Quick turnaround!
07th July 2022

Very happy with the quality and it arrived really quick too!

Becky
Fantastic
27th June 2022

Easy to order online and good timely delivery

Kymseed90
Service
26th June 2022

Excellent service very quick

Smartwill
Service
24th June 2022

Lovely item and great service. Never had a problem with books or elivery always arrived on time and ordered 6 of these books now, will keep ordering....Great idea when you don't know what to buy.

Sezlou22
Service
24th June 2022

Lovely item and great service. Never had a problem with books or elivery always arrived on time and ordered 6 of these books now, will keep ordering....Great idea when you don't know what to buy.

Sezlou22
75th Birthday Book
22nd June 2022

Delivered on time. Very good

Sandra124722
Great
18th June 2022

On time

Ahvcarter
Excellent customer service
05th June 2022

I emailed From Lucy a few times before I bought the book due to wanting 4 names on the book and always received a prompt and helpful personalised reply. I was also sent a preview of what the pages with names on would look like so that I could see for my self.

Newbyclaire
Great
30th May 2022

Book arrived on time Well packaged.

Polly_rogers
Excellent
30th May 2022

1st Class Service arrived on time and in excellent condition

Whavenlass
Excellent
30th May 2022

Love love this place, the service was fast and the quality of the products is excellent! The delivery was super fast. So pleased

Aya.abuhamdieh31
Brilliant!
28th May 2022

Arrived early! Great product and great service!

Debstaa_x
Great service lovely product
20th May 2022

Great service lovely product This is the 4th book I’ve purchased as a gift. Great presents x

Lisa.cornwell85
Reviews