We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Ordered 2 books and needed one of them at short notice. Lucy could not have been more helpful and offered to send it direct to recipient at no cost to me, despite her having to send a second book to my address. She even sent a birthday card to the recipient for me too. Book is fantastic and recipient loved it. Highly recommended, their customer service is second to none. Thank you so much Lucy, I will definitely be purchasing more in future.
Easy to order and fast delivery
Brilliant and efficient
Good and quick delivery.
Really lovely book - couldn’t be more pleased with it. Very prompt and arrived in a pretty bag.
Gift received was that what was described & arrived well packaged & fast!
Good service, well packaged
Simple website to use lovely communication and wording. Absolutely no problems here
Thanks so much for this personalised book from my children to their Dad. The quality and thought gone into these books are amazing! It got delivered really quick! Thanks again
After receiving my product a emailed customer service and responses were fast and efficient and my query resolved straight away.
Excellent product, quick delivery. Well happy :)
Customer service was great as had queries and they were dealt with quickly and efficiently. Great product too for my nephews birthday
Very happy with the purchase
Quick delivery easy to order
Love these books.. I’ve bought about four or five now. Such a personal touch. Fast delivery too.
I bought this book for my granddaughters to give to their mum for her birthday. I have to say she was delighted with it and felt like it was made for her.
A lovely keepsake for my granddaughter. Her older brother has one too. Arrived quickly, well packaged. Beautiful product. Would highly recommend.
Great doing business. Very polite, friendly, respectful, quick responses. Excellent customer service. Definitely will be shopping again
Very easy to order, and received it quickly.
Fantastic product and really great quality
The original had been lost and it was a great relief to be able to have another one done.
Efficient. A purchase and a subsequent delivery without hassle.
Easy usage of website (I used my iPhone) Prompt email confirmation and delivery High quality book Thank you
Very quick service. Updated on when the book would arrive.
The website was very easy to use, simple and straightforward. The product arrived on time and in the expected condition
Absolutely fantastic quality. Fast delivery. Highly recommended