We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 3712 customers
To see her smile ❤️
31st January 2026

My wife bought one for her friends 60th, and when she was 60 she was disappointed that she didn’t get one, so as a surprise I got her one, yes to shut her up , but also to see the look on her face when she opened the package 😀

Philwilki2001
Wonderful keepsake gift for new baby
30th January 2026

This is my go-to gift for all new arrivals in our friendship group. So special and personal. We were gifted one when our 1st daughter was born. She's now 4, and loves to hear the story of the day she was born! And great customer service. Highly recommend

R.E.Thrift
Gorgeous book
23rd January 2026

Really lovely book, the illustrations and details included are great. My son loves it and lots of people have commented on how beautiful it is. A great keepsake!

Katyloveless
Good gift
20th January 2026

Nice gift lots of detail and facts and talking points of interest well made ....pleased with purchase

Micksstokes
Great
17th January 2026

Great service and always on time.

Yvonne
Lovely quality
17th January 2026

I've bought a few of these wee books for New baby gifts and everyone loves them . A nice keepsake .

Yvonne
Excellent
17th January 2026

Very well made book perfect for the occasion

Srv2
Loved itv
16th January 2026

Great product person i bought it for looked it

Antonyawright
Great product and service
16th January 2026

There was a slight delay, I'm guessing due to the Christmas. Could have had a bit more communication regarding the delay and an estimated date of delivery but overall happy with the service. Would use again

Bexcv3
Great product
16th January 2026

Very happy with the book and Sonia the recipient. Would purchase in the future for other family members

Bexcv3
Absolutely brilliant
15th January 2026

Gave this to our godson for his christening. Was a huge success. Loved it x

Zoe.redman
Went above and beyond
08th January 2026

The book was great, everything I expected it to be. But the service was A++ they went above and beyond to assist me in such a time crunch, I cannot recommend them enough. Special thank you to Olivia for coordinating

Ianatable09
Great personalised twin book
04th January 2026

Great personalised twin book - very niche as twin options hard to find especially grandparent ones. I was a little disappointed by the cover I would have preferred something more colourful and eye catching but the story itself is nice and the grandparents to be loved this as a present for Christmas

Pennyarmour
Amazingly fast delivery
04th January 2026

For a personalised product delivery was amazingly quick which saved me with a last minute Christmas present - so thank you! It was very hard to find twin personalised books for grandparents too so this is really niche

Pennyarmour
Easy peasy
03rd January 2026

Simple ordering, arrived in less than 48 hours, packaged beautifully.

Louisapennock
Absolutely gorgeous
03rd January 2026

Lovely quality, a gorgeous design and arrived in perfect condition to make a gorgeous gift 🎁

Louisapennock
Just right and well written
01st January 2026

A very good product with efficient ordering and delivery processes

Winston
Fabulous
31st December 2025

Fabulous new baby gift. Have ordered a few over the years and everyone loves them!

Otsellem
Always a fab gift!
31st December 2025

Love these books, always order as a new baby gift for family and friends!

Otsellem
Memories
31st December 2025

Great book.

Jcooperthwaite
Excellent service
28th December 2025

Very helpful customer care. Kept me updated every step of my last minute order and order arrived in time.

Ibironke_odewale
Exactly as advertised
28th December 2025

Excellent customer service. After leaving my order till last minute, the lovely lady at the customer care desk helped make sure my order arrived in time the next day. Lovely quality and made a perfect Christmas eve gift for my daughter's best friend

Ibironke_odewale
Memory book
27th December 2025

Lovely book my son loved it !! Speedy delivery, good quality !would recommend

Worthy.heather
Age birthday book !
27th December 2025

Son was very happy with book.Good quality,easy ordering & delivery!would recommend!

Worthy.heather
With ease
26th December 2025

All good 👍

Laraine-mason
Beautiful gift
26th December 2025

The book has a lovely story to it and being personalised, makes it extra special

Laraine-mason
First Christmas book (soft back version)
21st December 2025

I wanted a personalised gift for my great nieces’s first Christmas. I did my research and this was by far the best on offer. The illustrations are lovely and I chose the ‘bear’ family over other website’s generic baby images that will of course never look like the child you’re buying for! I chose the soft back version - it arrived quickly and fitted through the letterbox which is a bonus. It comes with its own delightful envelope which you can use to gift wrap the book. The simple story is very sentimental but it hit the right note for me and the website allows you to see the whole book page by page before buying. I’d really recommend as an affordable gift for a baby’s first Christmas

Lucy.franklin
Reviews