We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Fast delivery, excellent communication
I received amazing service after calling to see if I could get an additional pearl in this set (my youngest had just lost the pearl in my eldests set - cue meltdown) and I received confirmation on the same day I placed the order with a lovely message saying how they all had children and would be more than happy to help avert the crisis! I was just winging it and was so pleasantly surprised with how attentive and personal the service was.
Super fast delivery .. thank you so much x
Got this for our friend who's going on maternity leave! She absolutely loved it, although it does bring a tear to the eye
‘The Day You Were Born’ is the perfect gift for a new baby. A book to be treasured.
brought for a friends new daughter & have received one as a gift. Wonderful keepsake!
My daughter enjoys writing her memories on these cards and posting them into the memory box. The order process for these cards is so simple and a pleasure to do. Thank you
brilliant service arrived very quickly and kept in touch re arrival
Quick delivery and the family loved the book
Really speedy from ordering to dispatch, thank you.
This is the 2nd time I’ve ordered a book for my son he loves them. Lovely illustration, love the personal touch, arrive quickly and in excellent condition both times.
As always a perfect present for newborn babies - both Mummies were delighted!
My order arrived promptly and the book was perfect.
Such a beautiful book for my friends little girl everyone loved it and it brought tears to our eyes. Thank you xx
The personalised book is just perfect!!
If you're looking for a special personalised gift then this is the place :) I discovered ‘from Lucy’ when I saw a new baby book that was made for my granddaughter & looked at the website to get one for a 2 year old as a birthday gift. Easy to use site, fast delivery & would highly recommend.
Number 1 customer service! Website very user friendly, order easy to place and delivery very speedy & well packaged. Would definitely recommend and visit again
Quick and easy to personalise, super fast delivery.
Having been given one of Lucy’s books on the birth of our child, and loved it, I thought it was a perfect gift to get someone else. The parents of the recipient agreed! Lovely personalised gift to keep forever.
Fast delivery. Book is beautiful.
Loved this! It came early and looks amazing! Great present thank you!
A lovely gift for any baby.
Perfect gift! Lovely illustrations to accompany a personalised journey of the number 2.
Easy to order & very quick delivery - would definitely use again
Wouldn’t hesitate to use again
Easy to order. Lovely books. I received a book as a gift when I had my baby and I loved it so much I have since purchased 2 for other people.