We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Great books, love them for keepsakes
Good service
The most perfect book - and super fast delivery. Cannot recommend highly enough.
I messaged with a long shot last minute request on a Tuesday late afternoon and had it in my hands by 10am that Thursday !!! Couldn’t ask for a better service and they didn’t accept any extra payment for the super express service they kindly provided.
Perfect from start to finish. Easy to order, pay for and the delivery was super fast
Great service easy and was kept updated
Promise to you personalised book ,purchased for my beautiful grandson ,this book is absolutely perfect it sums up everything you would want to say ,would recommend 100 percent ,prompt delivery and lovely service thank u 😊 xx
Excellent book. I purchased this for a friend’s birthday. She loved it
Such a well designed website that feels warm and friendly from the start. The whole process was easy to follow and the products are top quality.
Very impressed with service- no complaints
I accidentally typed the wrong zip code in my order and it was fixed with no issues and the item shipped immediately I got it so fast even though I live in the US
Everything was easy to order, and it was quick to be delivered. Very happy!
Have bought dozens of these From Lucy through Amazon. Thought I would check out the actual website. Low and behold 15% discount on 2 or more. Ordered 3, cane as quick as Amazon. Will buy through this site from now on. Great titbits of info, great nostalgia too! Everyone I have gifted too has loved them
Thank you the book is absolutely amazing. Will definitely be ordered one for my friends 50th.
This is a beautiful book and fantastic as a gift
Had no trouble with the packaging, delivery nor item.
I received one of these for my daughter. I keep it on her memory box & she loves it. Bought one for her little cousin. X
Super fast delivery, would definitely recommend and will be buying from here in the future Xx
Fabulous. First order didn’t turn up. This was down to Royal Mail issues not Lucy. I spoke to Suzanne who reprinted the book - no quibbles and sent out. I have received 2nd order. Thank you Suzanne for professional and prompt service 👍
Great book full of detail about the birth date in question. Easy to customise (just make sure that you check the details before confirming the order) and great finish. Good options for delivery too and good value for money.
I bought a Memory Lane book for my mother-in-laws 80th birthday. She’s going to love it! It’s full of childhood memories and it’ll take her back to her youth. Great surprise present. Can’t wait for her to open it!
Excellent customer service. My last minute order was was dealt with very quickly and arrived promptly. A lovely book of memories for a special birthday.
I have sent 4 of these books to my friends, and they are so pleased to have such a lovely keepsake. Highly recommend
this card arrived on time and is just as it was on the e-mail I am very pleased with it and I know my friend whom I bought it for will Thank you
Easy to order and personalise. Fast delivery!
I ordered an 80th birthday memory lane book. The books arrived very quickly and the recipient absolutely loved it. Great present and something totally different.
Whenever I've ordered an item from this site, it's always been delivered in a few days.