We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Very pleased with book and delivery
My daughter received a 'the day you were born' frame as a gift who got it from Lucy over 10 years ago and we just got the same one for our niece.
Always good service. Brought many books and always lovely
Didn't disappoint. I received one for my 50th, so I gave one to my brother for his 60th and we both enjoyed flicking through and reminiscing about the past.
Lucy’s book is so special, I now have one for my oldest daughter as she always loved her little sisters (that someone had gifted her). Lucy’s communication was brilliant! Highly reccomend
I loved it - I hope the recipient does too!
Quick responses to emails and good packaging
Beautiful personalised books and excellent customer service! The team were so helpful and friendly. I’m really pleased with the finished product and know my grandsons will love them! Highly recommend!
I would highly recommend such a love story and pictures for my Daughter in Laws baby shower. She loved it and although we don’t know boy or girl the book felt very personal. Highly recommend 🩷🩵🩷🩵
Such a lovely book to gift my Son and Daughter in Law on their baby shower. We don’t know what our new Bundle of Joy is and the book was done so beautifully for our new grandchild from Nanny & Grandad 🩷🩵🩷🩵
It is a beautiful way to remember our lovely boy who we lost recently. I still can't read it all the way through without breaking into tears.
Very prompt service.
Lovely keepsake for my new born grandson
I have used Lucy for many years whenever someone has a baby. The recipient always loves it. They are such a responsive company and the customer care is very good as well!
Fast and efficient
Lovely stuff
A beautiful book, which I had personalised to make it extra special. It’s perfect! The service from Lucy was quick and efficient, and the book arrived promptly. It was perfect in every way. Highly recommend!
It was exactly what I wanted
My daughter bought this box for me and I loved filling it! I have now bought 2 more dor special friends
Excellent service, ordering really simple, fast delivery even to Canada from the UK
This is now the 5 Th memory book ah have and would certainly recommend
I ordered the book for one year old twins. I had a query about when it would be delivered and customer services were quick and efficient in their response.
I've ordered 5 of these lovely books, for family members with special birthdays. Everyone has loved them. Thank you xx
Excellent products, excellent communication, excellent turnaround and excellent delivery. The easy to navigate webshop adds to an all around pleasant experience - I cannot recommend ‘From Lucy’ highly enough. Many thanks! to navigate webshop provides a straightforward purchasing experience
I had a few queries before I placed my order which were answered very quickly.
Very happy with my purchase, quality is amazing and the gift was dispatched and arrived really quickly, overall and excellent experience!
Speedy delivery and excellent quality.