We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 1492 customers
Lovely keepsake
15th April 2026

Bought this for my daughter's 40th as a keepsake as I'd bought 1 last year for my other daughter's 30th. Highly recommended, easy to order and good delivery time

Vicki_goldsmith
Best book
15th April 2026

Bought this book for a new big brother. It is absolutely stunning, so beautifuly produced, illustrations are delightful and the sentiments just perfect. Great service

Woods_clare59
Great!
14th April 2026

Perfect present for a special birthday!

Sue
Extremely happy
14th April 2026

100% recommend this company. Not only are the books amazing but the customer service is second to none. Royal Mail seemed to have lost my package and lovely lady sorted it out and sent another book for next day delivery. I couldn’t be more thankful as it was a birthday present for my sister and she absolutely loves it. Thanks again.

Nicolagoldsmith95
Memory lane book
13th April 2026

I ordered this book in hard back for a friends 70th it’s brilliant lovely quality and personalised to perfection I would definitely recommend. Thank you

Sherrymackenzie
I did find the site difficult at first, but customer service helped me sort it out to perfection.
10th April 2026

I have always been satisfied with my purchases from Love Lucy. The Bithday Book was appropriate for a Special Birthday. Thank you for fast delivery, arrived on time.

Gracebickford.gb
Happy USA Customer
06th April 2026

The book was perfect! Process was easy. Shipping was exactly as expected. No problems at all.

Steph_town
Beautiful gift
03rd April 2026

After a lot of searching found the perfect gift for my goddaughter. Excellent quality and highly recommended

Faye.barraclough
awesome!!
03rd April 2026

I had my 80th birthday not long ago and received one of these. It was so much fun going through all that was going on at that time. So my friend is having a 60th birthday this month so I decided to get her one. I know she will be so happy to see this because she had so much fun with mine. Thank you for a wonderful gift. You all did such a beautiful job on this book that I plan to order more as the year goes by.

Kathleenhawkins45
Delivery
29th March 2026

For a personalized book the 0rder was delivered very quickly.

Lisa C
Another happy purchase
29th March 2026

Ordered the "My Mum" book for my grandchildren to give to their mummy. All three enjoyed the book. The book was sent in a timely manner and was sensibly packaged for a safe journey through the postal system.

Notsowrinkly2
Beautiful book!
14th March 2026

Beautiful book for our daughter-in-law’s first Mother’s Day with gorgeous identical twin daughters.

Lynne.johnston63
Quick
12th March 2026

Great quality. Quick service

Tarachater
Excellent service
11th March 2026

Easy to use website. The quality of the finished product was fantastic and was dispatched quickly. A small query was answered efficiently.

Jonesrachel106
A beautiful gift
11th March 2026

This was my third book for a newborn in my family. So pleased as too were the parents of our new baby. Thank you.

Lcb15
Fantastic!
06th March 2026

Amazing customer service and great product.

Skctaylor
Very good
27th February 2026

Easy to order and came really quickly

Sanmay1
Great idea
23rd February 2026

Lovely colours, graphics and interesting facts.

Sheryl_burroughs
Looks good
23rd February 2026

Easy to do. Bought as a gift but looks exactly what I wanted.

Sallyfield191
Very Good
23rd February 2026

Easy selection options, easy to order, fast delivery.

T4lli
Great customer service!
23rd February 2026

After looking at various other options from Lucy seemed the best in terms of content and price. When I received the book (very quickly) I spotted a mistake on one page which wasn’t editable. I emailed the company and they responded immediately and sent me another replacement book straight away. Great customer service! Thank you.

Joannajwalker
Delivery
06th February 2026

Delivered quickly and on time

Kim.durbin1955
1st class
06th February 2026

Excellent service

Paulall1
Good service
04th February 2026

Came in time for when I needed it and was given update emails and even after my purchase.

Emma B
Excellent
02nd February 2026

Excellent fast service

Coopcooperman
To see her smile ❤️
31st January 2026

My wife bought one for her friends 60th, and when she was 60 she was disappointed that she didn’t get one, so as a surprise I got her one, yes to shut her up , but also to see the look on her face when she opened the package 😀

Philwilki2001
Great
17th January 2026

Great service and always on time.

Yvonne
Reviews