We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
I ordered this book in hard back for a friends 70th it’s brilliant lovely quality and personalised to perfection I would definitely recommend. Thank you
I have always been satisfied with my purchases from Love Lucy. The Bithday Book was appropriate for a Special Birthday. Thank you for fast delivery, arrived on time.
The book was perfect! Process was easy. Shipping was exactly as expected. No problems at all.
After a lot of searching found the perfect gift for my goddaughter. Excellent quality and highly recommended
I had my 80th birthday not long ago and received one of these. It was so much fun going through all that was going on at that time. So my friend is having a 60th birthday this month so I decided to get her one. I know she will be so happy to see this because she had so much fun with mine. Thank you for a wonderful gift. You all did such a beautiful job on this book that I plan to order more as the year goes by.
For a personalized book the 0rder was delivered very quickly.
Ordered the "My Mum" book for my grandchildren to give to their mummy. All three enjoyed the book. The book was sent in a timely manner and was sensibly packaged for a safe journey through the postal system.
Beautiful book for our daughter-in-law’s first Mother’s Day with gorgeous identical twin daughters.
Great quality. Quick service
Easy to use website. The quality of the finished product was fantastic and was dispatched quickly. A small query was answered efficiently.
This was my third book for a newborn in my family. So pleased as too were the parents of our new baby. Thank you.
Amazing customer service and great product.
Easy to order and came really quickly
Lovely colours, graphics and interesting facts.
Easy to do. Bought as a gift but looks exactly what I wanted.
Easy selection options, easy to order, fast delivery.
After looking at various other options from Lucy seemed the best in terms of content and price. When I received the book (very quickly) I spotted a mistake on one page which wasn’t editable. I emailed the company and they responded immediately and sent me another replacement book straight away. Great customer service! Thank you.
Delivered quickly and on time
Excellent service
Came in time for when I needed it and was given update emails and even after my purchase.
Excellent fast service
My wife bought one for her friends 60th, and when she was 60 she was disappointed that she didn’t get one, so as a surprise I got her one, yes to shut her up , but also to see the look on her face when she opened the package 😀
Great service and always on time.
Great product person i bought it for looked it
There was a slight delay, I'm guessing due to the Christmas. Could have had a bit more communication regarding the delay and an estimated date of delivery but overall happy with the service. Would use again
The book was great, everything I expected it to be. But the service was A++ they went above and beyond to assist me in such a time crunch, I cannot recommend them enough. Special thank you to Olivia for coordinating
For a personalised product delivery was amazingly quick which saved me with a last minute Christmas present - so thank you! It was very hard to find twin personalised books for grandparents too so this is really niche