We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 1504 customers
Perfect gift
11th July 2026

Perfect for new baby, christening/naming day gift - I ordered the hard backed book - lovely illustrations - received excellent service from “Lucy” from ordering to receiving - well packed so keep your gift from being damaged in the post - 2nd book I’ve ordered - would recommend.

Margaret.oneill
A* service
11th July 2026

Very happy with my purchase, quality is amazing and the gift was dispatched and arrived really quickly, overall and excellent experience!

KezzaP
75 Memory Lane book
10th July 2026

I was very pleased with.my Memory Lane book ,it went down very well.as a special.birthdsy gift , thank you ,will be ordering a 40 for my daughter

Plymjulie4
Day you were born
09th July 2026

Easy to order & very quick service

Lolly
Welcome to the World
28th June 2026

Speedy delivery and excellent quality.

Corfumalky
Brilliant.
12th June 2026

Outstanding customer service and so very helpful when I had a query. Very efficient and memory book and little book of love are perfect. Thank you so much.

Janet
From Lucy
12th June 2026

Wonderful personal and speedy service. Very quick turn around from ordering to safe delivery. Thankyou

Scottdp
Excellent
13th May 2026

Excellent service, easy to order & delivered very quickly.

Stevemayle
Lovely book
30th April 2026

A lovely book as described, making a great addition to the 18th birthday presents. Thank you

Pip_covell
Brilliant service
28th April 2026

The book is better than expected and service was great.

Ashleykowarin
LOVED IT
27th April 2026

RECEIVER WAS DELIGHTED WITH THE BOOK. THANK YOU.

Sylvanacalver
Fast and efficient
26th April 2026

Easy to order, quick to ship. Thanks :)

Jenny.latham
Perfect present
24th April 2026

Beautiful memories all put into a book! Lovely illustrations and value for money.

Tanyamasters
Delivered swiftly
18th April 2026

It arrived in a few days. A quality product, exactly as it ws marketed.

Davet973
Best book
15th April 2026

Bought this book for a new big brother. It is absolutely stunning, so beautifuly produced, illustrations are delightful and the sentiments just perfect. Great service

Woods_clare59
Extremely happy
14th April 2026

100% recommend this company. Not only are the books amazing but the customer service is second to none. Royal Mail seemed to have lost my package and lovely lady sorted it out and sent another book for next day delivery. I couldn’t be more thankful as it was a birthday present for my sister and she absolutely loves it. Thanks again.

Nicolagoldsmith95
Memory lane book
13th April 2026

I ordered this book in hard back for a friends 70th it’s brilliant lovely quality and personalised to perfection I would definitely recommend. Thank you

Sherrymackenzie
I did find the site difficult at first, but customer service helped me sort it out to perfection.
10th April 2026

I have always been satisfied with my purchases from Love Lucy. The Bithday Book was appropriate for a Special Birthday. Thank you for fast delivery, arrived on time.

Gracebickford.gb
Happy USA Customer
06th April 2026

The book was perfect! Process was easy. Shipping was exactly as expected. No problems at all.

Steph_town
Beautiful gift
03rd April 2026

After a lot of searching found the perfect gift for my goddaughter. Excellent quality and highly recommended

Faye.barraclough
awesome!!
03rd April 2026

I had my 80th birthday not long ago and received one of these. It was so much fun going through all that was going on at that time. So my friend is having a 60th birthday this month so I decided to get her one. I know she will be so happy to see this because she had so much fun with mine. Thank you for a wonderful gift. You all did such a beautiful job on this book that I plan to order more as the year goes by.

Kathleenhawkins45
Delivery
29th March 2026

For a personalized book the 0rder was delivered very quickly.

Lisa C
Another happy purchase
29th March 2026

Ordered the "My Mum" book for my grandchildren to give to their mummy. All three enjoyed the book. The book was sent in a timely manner and was sensibly packaged for a safe journey through the postal system.

Notsowrinkly2
Beautiful book!
14th March 2026

Beautiful book for our daughter-in-law’s first Mother’s Day with gorgeous identical twin daughters.

Lynne.johnston63
Quick
12th March 2026

Great quality. Quick service

Tarachater
Excellent service
11th March 2026

Easy to use website. The quality of the finished product was fantastic and was dispatched quickly. A small query was answered efficiently.

Jonesrachel106
A beautiful gift
11th March 2026

This was my third book for a newborn in my family. So pleased as too were the parents of our new baby. Thank you.

Lcb15
Reviews