We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
I ordered the book for one year old twins. I had a query about when it would be delivered and customer services were quick and efficient in their response.
I've ordered 5 of these lovely books, for family members with special birthdays. Everyone has loved them. Thank you xx
Excellent products, excellent communication, excellent turnaround and excellent delivery. The easy to navigate webshop adds to an all around pleasant experience - I cannot recommend ‘From Lucy’ highly enough. Many thanks! to navigate webshop provides a straightforward purchasing experience
I had a few queries before I placed my order which were answered very quickly.
Very happy with my purchase, quality is amazing and the gift was dispatched and arrived really quickly, overall and excellent experience!
Speedy delivery and excellent quality.
Outstanding customer service and so very helpful when I had a query. Very efficient and memory book and little book of love are perfect. Thank you so much.
Wonderful personal and speedy service. Very quick turn around from ordering to safe delivery. Thankyou
Excellent service, easy to order & delivered very quickly.
A lovely book as described, making a great addition to the 18th birthday presents. Thank you
The book is better than expected and service was great.
RECEIVER WAS DELIGHTED WITH THE BOOK. THANK YOU.
Easy to order, quick to ship. Thanks :)
Beautiful memories all put into a book! Lovely illustrations and value for money.
It arrived in a few days. A quality product, exactly as it ws marketed.
Bought this book for a new big brother. It is absolutely stunning, so beautifuly produced, illustrations are delightful and the sentiments just perfect. Great service
100% recommend this company. Not only are the books amazing but the customer service is second to none. Royal Mail seemed to have lost my package and lovely lady sorted it out and sent another book for next day delivery. I couldn’t be more thankful as it was a birthday present for my sister and she absolutely loves it. Thanks again.
I ordered this book in hard back for a friends 70th it’s brilliant lovely quality and personalised to perfection I would definitely recommend. Thank you
I have always been satisfied with my purchases from Love Lucy. The Bithday Book was appropriate for a Special Birthday. Thank you for fast delivery, arrived on time.
The book was perfect! Process was easy. Shipping was exactly as expected. No problems at all.
After a lot of searching found the perfect gift for my goddaughter. Excellent quality and highly recommended
I had my 80th birthday not long ago and received one of these. It was so much fun going through all that was going on at that time. So my friend is having a 60th birthday this month so I decided to get her one. I know she will be so happy to see this because she had so much fun with mine. Thank you for a wonderful gift. You all did such a beautiful job on this book that I plan to order more as the year goes by.
For a personalized book the 0rder was delivered very quickly.
Ordered the "My Mum" book for my grandchildren to give to their mummy. All three enjoyed the book. The book was sent in a timely manner and was sensibly packaged for a safe journey through the postal system.
Beautiful book for our daughter-in-law’s first Mother’s Day with gorgeous identical twin daughters.
Great quality. Quick service
Easy to use website. The quality of the finished product was fantastic and was dispatched quickly. A small query was answered efficiently.