Privacy Policy

This privacy policy sets out how we use and protect information that you give to us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What may collect the following information:

  • Personal and contact details, such as title, full name, contact details
  • Your date of birth, gender and/or age, (if relevant for the product or service)
  • Your nationality, (if relevant for the product or service)
  • Family members or friends, (if relevant to the product or service)
  • Preferences and interests, (if relevant to the product or service)

What we do with the information we gather:

We require this information: 

  • to process and produce your customer order
  • for queries relating to your order

If you have given consent, we may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We don’t share our mailing list with any third parties and you’ll be free to unsubscribe from our emails at any time in the future.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All our processes and policies are in line with current UK legislation.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. All direct marketing communication also contain the option to unsubscribe from any future contact of this type.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. 

You may request details of personal information which we hold about you under the current UK legislation. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Social Media
Any information / data given by you relating to competition winning or customer orders via social media will only be used to process that specific order.

Newsletter & Marketing

We will send you marketing messages via email if you have agreed for us to do so. To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services.