We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Great customer service, kept informed at all stages and arrived when said it would.
Easy site to use and order dispatched and received very quickly.
Can’t fault the service
Brought the same for my eldest daughter, beautiful keepsakes xx
I asked for a bespoke section on the frame I ordered and fromlucy were so brilliant, adding it in for me with no hesitation. Second framed print I’ve had now and just as lovely as the first.
The staff at FromLucy are always so kind, patient and helpful. I would recommend to everyone.
Well informed instructions on how to assemble your book. Fast service and great quality books & at a reasonable price . Very happy I have used this site twice now & have recommend to friends .
I received a book for my new arrival and had to get one for my friend. It was such a special gift to receive that I wanted someone else to experience it.
Amazing book, very thoughtful present. Quick service. All in all couldn’t recommend highly enough.
Excellent service. I’ve ordered several books and they are lovely, very quick service. Good customer service. Highly recommend.
I got a book when my daughter was born last year and loved it so we did the same for some friends who have just had a baby. Would of done it more often but keep forgetting!
Fast delivery, excellent communication
I received amazing service after calling to see if I could get an additional pearl in this set (my youngest had just lost the pearl in my eldests set - cue meltdown) and I received confirmation on the same day I placed the order with a lovely message saying how they all had children and would be more than happy to help avert the crisis! I was just winging it and was so pleasantly surprised with how attentive and personal the service was.
Super fast delivery .. thank you so much x
Got this for our friend who's going on maternity leave! She absolutely loved it, although it does bring a tear to the eye
‘The Day You Were Born’ is the perfect gift for a new baby. A book to be treasured.
brought for a friends new daughter & have received one as a gift. Wonderful keepsake!
My daughter enjoys writing her memories on these cards and posting them into the memory box. The order process for these cards is so simple and a pleasure to do. Thank you
brilliant service arrived very quickly and kept in touch re arrival
Quick delivery and the family loved the book
Really speedy from ordering to dispatch, thank you.
This is the 2nd time I’ve ordered a book for my son he loves them. Lovely illustration, love the personal touch, arrive quickly and in excellent condition both times.
As always a perfect present for newborn babies - both Mummies were delighted!
My order arrived promptly and the book was perfect.
Such a beautiful book for my friends little girl everyone loved it and it brought tears to our eyes. Thank you xx
The personalised book is just perfect!!
If you're looking for a special personalised gift then this is the place :) I discovered ‘from Lucy’ when I saw a new baby book that was made for my granddaughter & looked at the website to get one for a 2 year old as a birthday gift. Easy to use site, fast delivery & would highly recommend.