We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 3674 customers
Really lovely
23rd February 2026

My mum was over the moon with this book. It really is a perfect, personalised gift and keepsake.

T4lli
Great customer service!
23rd February 2026

After looking at various other options from Lucy seemed the best in terms of content and price. When I received the book (very quickly) I spotted a mistake on one page which wasn’t editable. I emailed the company and they responded immediately and sent me another replacement book straight away. Great customer service! Thank you.

Joannajwalker
Quality product
17th February 2026

The delivery was fast and the recipient couldn’t put the book down.

Rosemary.001
It was the BEST present 💕
16th February 2026

Such a simple idea, but came out so well. My partner cried when he read it. Love it 💕💕💕

Anjijames77
So pleased
14th February 2026

Fantastic book and service

Soniagreenie
Delivery
06th February 2026

Delivered quickly and on time

Kim.durbin1955
Perfect pressie
06th February 2026

The information in the book is ideal as a momento for the time the person was a teenager

Kim.durbin1955
1st class
06th February 2026

Excellent service

Paulall1
60th birthday
06th February 2026

Excellent value for the money .. lovely keepsake ..

Paulall1
Good service
04th February 2026

Came in time for when I needed it and was given update emails and even after my purchase.

Emma B
Great present!
04th February 2026

I bought this as a present for my best friend who lost her dog a few years ago to get her something for what would have been his birthday. It is a lovely way to remember a pet who was more than just that. She really appreciated it and I would recommend this highly. Good quality book too and came in time for when I needed it.

Emma B
My Mum book
03rd February 2026

Bought for my grand-daughter to give to her Mummy. She chose all the personal bits, and was proud to give to her Mum. Really lovely present.

Caroledally.cd
Memory Book
02nd February 2026

Nice memory book. Good quality

Franky.taylor.528
Excellent
02nd February 2026

Excellent fast service

Coopcooperman
Lovely prints
02nd February 2026

I have brought 5 of these personalised prints over the last few years & have been delighted with each one; the excellent service & fast delivery

Coopcooperman
Lovely book and quick delivery
31st January 2026

Lovely book and quick delivery too

Suejones801
To see her smile ❤️
31st January 2026

My wife bought one for her friends 60th, and when she was 60 she was disappointed that she didn’t get one, so as a surprise I got her one, yes to shut her up , but also to see the look on her face when she opened the package 😀

Philwilki2001
Wonderful keepsake gift for new baby
30th January 2026

This is my go-to gift for all new arrivals in our friendship group. So special and personal. We were gifted one when our 1st daughter was born. She's now 4, and loves to hear the story of the day she was born! And great customer service. Highly recommend

R.E.Thrift
Gorgeous book
23rd January 2026

Really lovely book, the illustrations and details included are great. My son loves it and lots of people have commented on how beautiful it is. A great keepsake!

Katyloveless
Good gift
20th January 2026

Nice gift lots of detail and facts and talking points of interest well made ....pleased with purchase

Micksstokes
Great
17th January 2026

Great service and always on time.

Yvonne
Lovely quality
17th January 2026

I've bought a few of these wee books for New baby gifts and everyone loves them . A nice keepsake .

Yvonne
Excellent
17th January 2026

Very well made book perfect for the occasion

Srv2
Loved itv
16th January 2026

Great product person i bought it for looked it

Antonyawright
Great product and service
16th January 2026

There was a slight delay, I'm guessing due to the Christmas. Could have had a bit more communication regarding the delay and an estimated date of delivery but overall happy with the service. Would use again

Bexcv3
Great product
16th January 2026

Very happy with the book and Sonia the recipient. Would purchase in the future for other family members

Bexcv3
Absolutely brilliant
15th January 2026

Gave this to our godson for his christening. Was a huge success. Loved it x

Zoe.redman
Reviews