We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
The book was great, everything I expected it to be. But the service was A++ they went above and beyond to assist me in such a time crunch, I cannot recommend them enough. Special thank you to Olivia for coordinating
Great personalised twin book - very niche as twin options hard to find especially grandparent ones. I was a little disappointed by the cover I would have preferred something more colourful and eye catching but the story itself is nice and the grandparents to be loved this as a present for Christmas
For a personalised product delivery was amazingly quick which saved me with a last minute Christmas present - so thank you! It was very hard to find twin personalised books for grandparents too so this is really niche
Simple ordering, arrived in less than 48 hours, packaged beautifully.
Lovely quality, a gorgeous design and arrived in perfect condition to make a gorgeous gift 🎁
A very good product with efficient ordering and delivery processes
Fabulous new baby gift. Have ordered a few over the years and everyone loves them!
Love these books, always order as a new baby gift for family and friends!
Great book.
Very helpful customer care. Kept me updated every step of my last minute order and order arrived in time.
Excellent customer service. After leaving my order till last minute, the lovely lady at the customer care desk helped make sure my order arrived in time the next day. Lovely quality and made a perfect Christmas eve gift for my daughter's best friend
Lovely book my son loved it !! Speedy delivery, good quality !would recommend
Son was very happy with book.Good quality,easy ordering & delivery!would recommend!
All good 👍
The book has a lovely story to it and being personalised, makes it extra special
I wanted a personalised gift for my great nieces’s first Christmas. I did my research and this was by far the best on offer. The illustrations are lovely and I chose the ‘bear’ family over other website’s generic baby images that will of course never look like the child you’re buying for! I chose the soft back version - it arrived quickly and fitted through the letterbox which is a bonus. It comes with its own delightful envelope which you can use to gift wrap the book. The simple story is very sentimental but it hit the right note for me and the website allows you to see the whole book page by page before buying. I’d really recommend as an affordable gift for a baby’s first Christmas
Brilliant service!
Lovely book with lots of interesting facts. Special gift to cherish
Great birthday gift. Loved by recipient. Would recommend.
Quick service arrived within a few days of ordering.
Fast delivery and excellent quality 😀 delivery was fat and on time. Would purchase again.
Lovely calendar - we order one every year! Swiftly sent to us & great value, thank you!
Lovely present for a new dad who loves gaming
Easy to use website with great gift ideas
swift and great communication
swift service. great communication and great product. thank you