We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Prompt delivery, well packaged and exactly what I ordered. Very well received by my teenage nephew as part of his birthday box. Would definitely use site again and recommend
The order was dealt with quickly and effortlessly.
Easy to use fast delivery
Excellent quality book and mug as well, she was very happy ok Mother’s Day
So many personalised books are just rubbish - no real story and a waste of money. This one was different- proper story with the children's names and their Mums details slotted in perfectly. I watched their Mum read it and saw her delight. I am so pleased with it, and delivery was very speedy. Hope there's a comparable update next year!
The book arrived on time the site was very easy to use and the quality of the book was perfect. I would recommend this to all my friends.
This book came very well packaged, very well protected.
Very happy with my purchase and excellent customer service.
Well packaged and prompt delivery.
Really went out of their way to make sure I received this personalised book on time! Responded immediately, taking the time to understand my needs and come up with a solution. Ordered Tuesday, processed, printed, then delivered Friday! Impressive. Special thanks go to Susanne.
Product came quickly and is lovely
What a fantastic company! Whilst searching for "something special" for my goddaughters 18th, I came accross "From Lucy". Beautiful ideas, excellent quality and extremely helpful to make my order even more personal. Thank you so much, I will be back!! :))
I was very impressed with the website and it was easy to use. Prompt service and good communication of when it was
Thank you very much, lovely item, great communication
Both books were lovely. The super teacher one was made beautifully and is like a proper book, but the little book of big love is more like a booklet.
Fantastic service fantastic quality fantastic price only thing I would say which isn't a bad thing but able to personalise more maybe with photos or create avatars and write more stuff about each other so its all your word but all round great she loved it x x
Website easy to use Emailed when dispatched and arrived in good time
Very easy from start to finish, and very quick delivery.
I needed to make a few changes to the original book and when I phoned they were extremely friendly and helpful. They said it might take a bit longer to get it cos of the changes however I did receive it within 5 days anyway. Very happy with their service and product.
Stunning fairy print and frame bought as a gift for great-niece. Ordered and arrived within 2 days. Her parents are thrilled with it. This is the 10th print and frame, both fairy and animal, I have bought as gifts for new borns in my family over the last 5 years. They have all been beautiful and much loved by the parents for their babies bedrooms.
We bought 4 of these, one for each of our Grandchildren. They absolutely loved them, such beautiful words and is something they can keep forever.
Lovely idea and gift.
Excellent from start to finish
3rd time I have ordered excellent service all round!
She loved it, found it really interesting
Really quick communication and my order arrived in just a few days. Fantastic!