We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.

Very good
15th March 2021

Prompt delivery, well packaged and exactly what I ordered. Very well received by my teenage nephew as part of his birthday box. Would definitely use site again and recommend

Sarahdavies1966
Amazing
15th March 2021

The order was dealt with quickly and effortlessly.

Jamesallchin84
Fantastic Service
15th March 2021

Easy to use fast delivery

Richardmillwardince
Wife very happy!
15th March 2021

Excellent quality book and mug as well, she was very happy ok Mother’s Day

Philip.george84
Absolutely lovely!
14th March 2021

So many personalised books are just rubbish - no real story and a waste of money. This one was different- proper story with the children's names and their Mums details slotted in perfectly. I watched their Mum read it and saw her delight. I am so pleased with it, and delivery was very speedy. Hope there's a comparable update next year!

Karenkilshaw
Brilliant
13th March 2021

The book arrived on time the site was very easy to use and the quality of the book was perfect. I would recommend this to all my friends.

Gazkilla1717
Service
12th March 2021

This book came very well packaged, very well protected.

Sstafford
Would definitely recommend.
11th March 2021

Very happy with my purchase and excellent customer service.

Hazelmatkins
Good service.
09th March 2021

Well packaged and prompt delivery.

Claireconnolly64
Excellent customer service!
06th March 2021

Really went out of their way to make sure I received this personalised book on time! Responded immediately, taking the time to understand my needs and come up with a solution. Ordered Tuesday, processed, printed, then delivered Friday! Impressive. Special thanks go to Susanne.

Rachelodell
Great service
02nd March 2021

Product came quickly and is lovely

E_leachums
Outstanding
02nd March 2021

What a fantastic company! Whilst searching for "something special" for my goddaughters 18th, I came accross "From Lucy". Beautiful ideas, excellent quality and extremely helpful to make my order even more personal. Thank you so much, I will be back!! :))

Jr2324
Service review
01st March 2021

I was very impressed with the website and it was easy to use. Prompt service and good communication of when it was

Clairedonnelly2007
What a nice item
27th February 2021

Thank you very much, lovely item, great communication

R_jansen87
Lovely books
24th February 2021

Both books were lovely. The super teacher one was made beautifully and is like a proper book, but the little book of big love is more like a booklet.

Mariangelaolsen
Superb xx
22nd February 2021

Fantastic service fantastic quality fantastic price only thing I would say which isn't a bad thing but able to personalise more maybe with photos or create avatars and write more stuff about each other so its all your word but all round great she loved it x x

Wiboucker
Excellent
21st February 2021

Website easy to use Emailed when dispatched and arrived in good time

Helcal24
Great service!
21st February 2021

Very easy from start to finish, and very quick delivery.

K.marvin81
Excellent
20th February 2021

I needed to make a few changes to the original book and when I phoned they were extremely friendly and helpful. They said it might take a bit longer to get it cos of the changes however I did receive it within 5 days anyway. Very happy with their service and product.

Edina.7
Personalised fairy name and framed print - Holly with details of birth etc
20th February 2021

Stunning fairy print and frame bought as a gift for great-niece. Ordered and arrived within 2 days. Her parents are thrilled with it. This is the 10th print and frame, both fairy and animal, I have bought as gifts for new borns in my family over the last 5 years. They have all been beautiful and much loved by the parents for their babies bedrooms.

Ela
Fantastic gift
18th February 2021

We bought 4 of these, one for each of our Grandchildren. They absolutely loved them, such beautiful words and is something they can keep forever.

Roberts-d6
Great book!
17th February 2021

Lovely idea and gift.

Kbotley
Excellent
17th February 2021

Excellent from start to finish

Figc
Excellent service
17th February 2021

3rd time I have ordered excellent service all round!

Figarocaz
Gift for sister in law
16th February 2021

She loved it, found it really interesting

Elizabethcheatle
Book
16th February 2021

Looks lovely

Pkendrick
Great!
14th February 2021

Really quick communication and my order arrived in just a few days. Fantastic!

Lauren