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Free UK DeliveryOn all orders
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Thousands of 5* reviews& happy customers
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Books for every occasionfor all your favourite people
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15% OFF2+ personalised books
'A Christmas Promise' Personalised Children's Book
A beautifully illustrated personalised book filled with love and promises to give to a child on Christmas day.
The words:
Dear 'childs name'. I/we wanted to give you something extra special this Christmas. Something truly priceless. So this is my/our gift to you. My/our promise... love from 'eg. Mummy and Daddy.'
I/We promise you a warm and safe place in our home, and hearts this Christmas. We promise to always have time for you in the year ahead... To talk to you and listen to you. To sing with you and dance with you. We will show you how wonderful your world is... we are going to have so much fun! We promise to learn about the things you love, so we can love them too. We promise to always have a cuddle – and a smile for you. We may not be able to reach up and grab you a star, but we will be by your side to look at them together. We promise to help you pursue your dreams... and help you grow to be strong and happy and free. We promise to encourage you to follow your own path. We will share our knowledge with you... and learn from you. We may not always be able to stop you getting hurt – but we promise to always do our best to make you feel better. We promise you all of this at Christmas, for the year ahead and for the rest of your life. All our love...
While most books will arrive in 3 working days, please allow up to 7 working days.
- Made from high quality paper and binding.
- Proudly designed and printed in Devon, UK.
- All USA softback books are printed in California, allowing us to provide a quicker service for our American customers.
- All AUS & NZ softback books are printed in NSW Australia, allowing us to provide a quicker service for our AUS & NZ customers.
All hardback books are printed and shipped from the UK via Royal Mail International Untracked unless discussed with a member of our team beforehand. All delivery costs will vary.
Customer Reviews5.05 5.0/5 Based on 9 reviewsShow all reviews
Our Christmas PromiseReviewed by Annieraz57 on 11 Nov 2022
Excellent service and prompt delivery of a touching promise from grandparents to a cherished granddaughter.
Mrs GammansReviewed by Pgammans on 16 Jan 2021
I purchased 2 of these books for my new Grandchildren, Albie & Isla & they are absolutely beautiful. I am so glad I found your company & would definitely recommend them. My 2 daughters were over the moon with them & said they were the nicest Christmas presents ever. The books bought tears to our eyes as we were reading them. Such a wonderful keepsake to treasure for the babies.
I love itReviewed by Deniseclayton01 on 04 Dec 2020
I ordered 2 of these for my granddaughters for Christmas and I absolutely love them. I have several books from you and they are all excellent. I would highly recommend.
FantasticReviewed by Tracy.l.stephenson16 on 14 Oct 2020
Loved it , our grandson is only 8 months but I had a book done very similar when I was a child , I’ve had it over 40 years and cherished it so I hope this will be the same for him
Christmas promiseReviewed by Jenny.norris on 13 Dec 2019
Beautiful book - I would recommend it to anyone , I’m so happy with it Thank you . X
Delivery
Mainland UK Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| UK Mainland Standard Delivery | 3-5 Working Days | No | No | FREE |
| UK Mainland First Class | 2-3 Working Days | No | No | £2.50 |
| UK Mainland Express Delivery (Order Before 12:30pm) | 1-2 Working Days | Yes | Yes | £6.50 |
| UK Highlands & Islands Standard Delivery | 3-5 Working Days | Yes | No | £22.50 |
| UK Saturday Delivery (Order Before 12:30pm Friday) | N/A | Yes | Yes | £9.50 |
European Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| European Small Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
| European Medium Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
| European Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
Worldwide Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| USA (Books Only) - Dispatched from San Jose, California | 5-7 Working Days | Yes | No | FREE |
| USA 2 Day (Books Only) - Dispatched from San Jose, California | 2-3 Working Days | Yes | No | £7.90 |
| Canada (Books Only) - Dispatched from ON | 5-7 Working Days | Yes | No | £3.50 |
| USA & Canada Small Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
| USA & Canada Medium Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
| USA & Canada Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
| Australia (Books Only) - Dispatched from NSW | 5-7 Working Days | No | No | £1.50 |
| Australia Express (Books Only) - Dispatched from NSW | 3-5 Working Days | Yes | No | £8.95 |
| Australia & NZ Small Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
| Australia & NZ Medium Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
| Australia & NZ Large Item Delivery | 10-18 Working Days | Yes | No | £25.00 |
Non-Mainland UK and International Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Delivery surcharges for the relevant postcodes are calculated at the checkout. Please provide a valid telephone number with your order for courier delivery. This includes a terrestrial telephone number for overseas orders.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Interlink website. You will only receive a tracking number if you have chosen Express delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 08.00 and 18.00 Monday to Friday.
Will I need to sign for my order?
If you have chosen the Express delivery option, you will have to sign for your parcel upon receipt.
Returns
Please Note: We do not accept returns on any personalised products.
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01822 613098 or info@fromlucy.com. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
Our return address is:
FromLucy
Unit 3 Pixon Court
Crelake Industrial Estate
Pixon Lane
Tavistock
Devon
PL19 9AZ
Faulty/Damaged Goods
If any item you receive from us arrives damaged, please contact us as soon as possible on 01822 613098 or by email info@fromlucy.com. We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty/damaged.
