- Free UK DeliveryOn all orders
- Customise OnlineSee live previews as you type
- High Quality PrintingFor a professional finish
- Hand Illustrated DesignsBy artist Lucy Tapper
'A Book To Read At Your House' Personalised Book for Grandmothers
Give this beautiful personalised book to a special grandmother and enjoy it together every time you go to her house.
This wonderful book celebrates the lovely things about your grandmother. Where she lives, what makes her special, the delicious food you share, her wonderful cuddles and the fun things you do when you're together.
It also asks the biggest question of all... what does your grandmother do when you're not together?
She is brave, so does she fight dragons? She is funny, so does she perform in a circus? She is clever, so is she a secret agent? She loves adventure, so does she travel around space in a rocket? Or does she need all of these skills for another reason?...
... To be your grandmother!
This delightful book is sure to delight grandmothers and grandchild alike, a book to truly enjoy together. It can feature up to four grandchildren.
Please have a good look at our product images to see the words, and how your personalisation will fit into the story. The words ('I' or 'we') and illustrations will be changed automatically when you choose the number of grandchildren.
Please allow 5-7 working days for delivery on this item.
- Made from high quality paper and binding.
- Proudly designed and printed in Devon, UK.
- All USA orders are printed in California. allowing us to provide a quicker service for our American customers
Delivery
Mainland UK Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| UK Mainland Standard Delivery | 3-5 Working Days | No | No | FREE |
| UK Mainland Express Delivery (Order Before 12:30pm) | 1-2 Working Days | Yes | Yes | £6.50 |
| UK Highlands & Islands Standard Delivery | 3-5 Working Days | No | No | FREE |
| UK Saturday Delivery (Order Before 12:30pm Friday) | N/A | Yes | Yes | £9.50 |
European Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| European Small Item Delivery | 7-14 Working Days | No | No | £7.50 |
| European Medium Item Delivery | 7-14 Working Days | No | No | £7.50 |
| European Large Item Delivery | 7-14 Working Days | No | No | £15 |
Worldwide Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| USA (Books Only) | 5-7 Working Days | No | No | £3.50 |
| USA & Canada Small Item Delivery | 7-14 Working Days | No | No | £7.50 |
| USA & Canada Medium Item Delivery | 7-14 Working Days | No | No | £7.50 |
| USA & Canada Large Item Delivery | 7-14 Working Days | No | No | £17.50 |
| Australia & NZ Small Item Delivery | 10-18 Working Days | No | No | £7.50 |
| Australia & NZ Medium Item Delivery | 10-18 Working Days | No | No | £7.50 |
| Australia & NZ Large Item Delivery | 10-18 Working Days | No | No | £17.50 |
Non-Mainland UK and International Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Delivery surcharges for the relevant postcodes are calculated at the checkout. Please provide a valid telephone number with your order for courier delivery. This includes a terrestrial telephone number for overseas orders.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Interlink website. You will only receive a tracking number if you have chosen Express delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 08.00 and 18.00 Monday to Friday.
Will I need to sign for my order?
If you have chosen the Express delivery option, you will have to sign for your parcel upon receipt.
Returns
Please Note: We do not accept returns on any personalised products.
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01822 613098 or info@fromlucy.com. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
Our return address is:
FromLucy
Unit 3 Pixon Court
Crelake Industrial Estate
Pixon Lane
Tavistock
Devon
PL19 9AZ
Faulty/Damaged Goods
If any item you receive from us arrives damaged, please contact us as soon as possible on 01822 613098 or by email info@fromlucy.com. We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty/damaged.
