We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Customer service was great - very responsive and genuinely warm. Susanne answered my query about removing information from a book promptly, and was really lovely about it. Ended up buying three books. Thank you!
Really good service and loved my product would definitely use again.
Perfect book for the parents of a new born
I love it, very clever and beautifully presented. I hope my grandson will love it too (birthday later this month!) I’m sure he will.
I bought my book for my granddaughter. Beautiful words, beautifully illustrated, excellent customer service. Great company all round. Will buy again from you ???
It was a pleasure to deal with this company due to their excellent customer service and fast delivery. Thank you!
Fantastic service
Such a sweet book. Came out as an adorable personalized gift for our god daughter. Thank you!
Easy to order abs lots of interesting facts!
Excellent service- prompt response lies to queries and very fast delivery.
Second time ordering a memory lane book. Lovely gift ☺️
Fantastic service. Book is just what I wanted I will definitely be shopping here again. Big thumbs up ?
Great gift
Ordered for my mother in laws 80th birthday and it's brilliant, she'll love looking through this and the personalisation just makes it ! Thank you
Fantastic book and excellent customer service
I love this book, its the perfect gift to give anyone! My boyfriend will love looking through it. Thankyou
Such a perfect keepsake gift for a new baby. I received exceptional customer service as unfortunately there were a few misprints in the book. A new book was printed and posted and received within 2 days.
Great website, easy to personalise our order and delivery was really efficient
Amazing quality, arrived super quick!
DPD was a disaster, and insisted (very rudely), that our house didn't exist. Lucy's team responded instantly by sending a duplicate by Royal Mail - thank goodness, or the baptism present would have missed the christening! Thank you so much!
Excellent service and products... I'll be back for more!!!
A lovely unique gift, beautifully illustrated
Love it, got here quick beautiful book
Very quick delivery, well packed. We love Lucy's family planner and had it for a few years now. Couldn't get one anywhere last year, so it wasn't the same without it, ordered early this year to make sure we don't miss it. Thank you.
Ive bought from this site on numerous and never had any problems. The orders have been completed super quick with delivery just a few days later. No hassle
Easy to use website & placing order was quick and simple. Delivery was as estimated. All in all a great service!
My partner absolutely loved this for his 30th birthday, and the service was great, posted it early in order for it to arrive in time for his birthday. Would definitely recommend :)