We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 1495 customers
Perfect
22nd March 2021

Good communication and prompt delivery.

L. Finney
Lovely book
21st March 2021

I ordered this for my father's 60th birthday as a keepsake and it is really very nice. The delivery was quick and the book itself is very high quality. I will definitely be purchasing more from this store in future!

Emjwh134
Another fantastic book
21st March 2021

Bought these many many times for newborns. Amazing quality. Beautiful gift. Superb service.

Nualamoley
Fantastic service
19th March 2021

Fantastic service and I was so impressed with the speed at which the book was received and the continuous contact was perfect.

Hayleyamos84
Would definitely recommend
19th March 2021

Love the book I ordered for my niece's first birthday gift, beautiful illustrations and lovely amount of personalisation!

Catherinestreeter
18th Memory Book
18th March 2021

Great service very quick and professional. Loved the book. Can’t wait to give it to my daughter for get 18th birthday.

Hs.bradley
Great book but Needs more personalisation
18th March 2021

I love the book and so did my wife, it’s a fabulous idea and we can’t wait to read it to our daughter. There is a lot of content so good value for money, it’s funny too but I do wish there was slightly more personalisation to it. I think maybe there was 4 or 5 parts to add the words I wanted. I think if there was more slots to add my own touch I’d have given it 5 stars.

Graymac
For special mums
18th March 2021

Fantastic product fantastic service will definitely be recommending *****

Smk
Perfect gift!
17th March 2021

I received this book for the birth of my little one so it was a perfect present for a friends baby. Arrived really quickly and just a great pressie.

Shaneane
Perfect
17th March 2021

Exactly as described. A perfect little personalised present, funny, descriptive, full of memorable facts and very well presented. Easy to order online. Very pleased.

Judy
Good service
17th March 2021

Very pleased with the product and service provided

B4tch
Excellent
17th March 2021

I bought the book as a present for my new born first grandchild. The wording is really thoughtful and the illustrations are lovely. The book is high quality, came in a nice gift bag and arrived on time. Very glad I found this as it's the perfect keepsake that I was looking for.

Jglenday24
Great easy service
16th March 2021

I had an issue with my first purchase but I rang and this was rectified ASAP fantastic service

Jjwinder74
The perfect gift!!!
16th March 2021

The day you were born books are the perfect gift for any new born baby. It's so personal and beautifully illustrated. I get so excited every time I send one as I know the joy it will give for the parents of their new born precious bundle. In years to come the child will be able to have fun looking at the pictures then learning to read the wonderful descriptions. Ultimately it is a wonderful keep sake sent with love ❤️.. Bravo Lucy ?

Fleurforer
Excellent service
15th March 2021

Quick delivery and great quality

CMort
Quick and easy to use
15th March 2021

The website was user friendly and was delivered quickly

Jadekelly91
Very good
15th March 2021

Prompt delivery, well packaged and exactly what I ordered. Very well received by my teenage nephew as part of his birthday box. Would definitely use site again and recommend

Sarahdavies1966
Amazing
15th March 2021

The order was dealt with quickly and effortlessly.

Jamesallchin84
Fantastic Service
15th March 2021

Easy to use fast delivery

Richardmillwardince
Wife very happy!
15th March 2021

Excellent quality book and mug as well, she was very happy ok Mother’s Day

Philip.george84
Absolutely lovely!
14th March 2021

So many personalised books are just rubbish - no real story and a waste of money. This one was different- proper story with the children's names and their Mums details slotted in perfectly. I watched their Mum read it and saw her delight. I am so pleased with it, and delivery was very speedy. Hope there's a comparable update next year!

Karenkilshaw
Brilliant
13th March 2021

The book arrived on time the site was very easy to use and the quality of the book was perfect. I would recommend this to all my friends.

Gazkilla1717
Service
12th March 2021

This book came very well packaged, very well protected.

Sstafford
Would definitely recommend.
11th March 2021

Very happy with my purchase and excellent customer service.

Hazelmatkins
Good service.
09th March 2021

Well packaged and prompt delivery.

Claireconnolly64
Excellent customer service!
06th March 2021

Really went out of their way to make sure I received this personalised book on time! Responded immediately, taking the time to understand my needs and come up with a solution. Ordered Tuesday, processed, printed, then delivered Friday! Impressive. Special thanks go to Susanne.

Rachelodell
Great service
02nd March 2021

Product came quickly and is lovely

E_leachums
Reviews