We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Really went out of their way to make sure I received this personalised book on time! Responded immediately, taking the time to understand my needs and come up with a solution. Ordered Tuesday, processed, printed, then delivered Friday! Impressive. Special thanks go to Susanne.
Product came quickly and is lovely
What a fantastic company! Whilst searching for "something special" for my goddaughters 18th, I came accross "From Lucy". Beautiful ideas, excellent quality and extremely helpful to make my order even more personal. Thank you so much, I will be back!! :))
I was very impressed with the website and it was easy to use. Prompt service and good communication of when it was
Thank you very much, lovely item, great communication
Both books were lovely. The super teacher one was made beautifully and is like a proper book, but the little book of big love is more like a booklet.
Fantastic service fantastic quality fantastic price only thing I would say which isn't a bad thing but able to personalise more maybe with photos or create avatars and write more stuff about each other so its all your word but all round great she loved it x x
Website easy to use Emailed when dispatched and arrived in good time
Very easy from start to finish, and very quick delivery.
I needed to make a few changes to the original book and when I phoned they were extremely friendly and helpful. They said it might take a bit longer to get it cos of the changes however I did receive it within 5 days anyway. Very happy with their service and product.
Stunning fairy print and frame bought as a gift for great-niece. Ordered and arrived within 2 days. Her parents are thrilled with it. This is the 10th print and frame, both fairy and animal, I have bought as gifts for new borns in my family over the last 5 years. They have all been beautiful and much loved by the parents for their babies bedrooms.
We bought 4 of these, one for each of our Grandchildren. They absolutely loved them, such beautiful words and is something they can keep forever.
Lovely idea and gift.
Excellent from start to finish
3rd time I have ordered excellent service all round!
She loved it, found it really interesting
Looks lovely
Really quick communication and my order arrived in just a few days. Fantastic!
Very well done book and fast shipping. Very happy with this and my wife will love it!!
Easy to use and quick delivery
I was delighted when I received my book on my 60th birthday,so pleased that I have since bought two for friends milestone b'days
So pleased with my personalised book which was a birthday present for my niece. Postage was fast and no issues. Thank you!!
Purchased for a friend. They also loved the book.
The book is amazing - so personal. The service was amazing and arrived within a couple of days of ordering. I would definitely recommend.
At first we were hesitating about paying the high delivery price, but one we received the book we saw it was absolutely worth it. The quality is outstanding, it doesnt look like the childs name is an addition to the book, the book is an addition to her name. The whole thing is just the most amazing quality, perfect size. It will be something her parents, as first time parents can treasure and she can look at in years to come to see her very unique details. Thank you, its beyond perfect x
I ordered a personalised book from Lucy and it was delivered within a week. It is for a birthday present and I am sure my friend will love the book.
Book arrived within 4 days of ordering. Perfect