We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 1496 customers
Very happy
12th December 2020

Easy to do, arrived on time, great product. Will buy more from this website !

Wl.benji
Brilliant
12th December 2020

Helpful customer service, reply quickly to emails, website very easy to use, great choices, quality products, quick delivery. What more could you want??

Tomandconcetta
Excellent!
08th December 2020

Excellent service! Quick delivery.

Gemma_ashman
Amazing service
08th December 2020

After some issues with the postal service I was concerned I would not receive my book which I ordered for my partner as a gift for our engagement. However the staff at from Lucy were amazingly helpful and kept in touch regularly to check if I had received it. When it still hadn't arrived after 4 weeks they very quickly reprinted and sent to me via dpd tracked and it arrived within a few days. My new fiance absolutely loved it and was thrilled with his gift. Thank you so much from Lucy for making a lovely book for my partner xxxx

Clairegallagher86
Great!
07th December 2020

Fast shipping and lovely packaging?

Ellieamos
Amazing products and brilliant communication
07th December 2020

Beautiful meaningful personalised books. Lovely people. Brilliant communication. Will be buying from them again!

Wajyk
Great service, great product
05th December 2020

Bought as a gift but had a look inside. Great mixture of challenges. Can't wait to see what my nephew comes up with. Great value and looks good.

Helen_archer
Lovely Gift
05th December 2020

Amazing gift with some awesome challenges. The price and delivery was great. I will be purchasing more gifts in the future.

Jay.harrison1983
Lovely gift I can't wait to give
04th December 2020

A lovely book that will be cherished and kept forever in our home. It has a sweet and unique story perfect for a grandparent. The only thing I would recommend to improve slightly would be another page or two of personalisation and also to include some sort of gift box/wallet as it is a gift purchase and so would make it even more special x

Beverleyprice
Love it
04th December 2020

I cried when I opened it .. we didn’t read it to my daughter so more tears to come x

Melanie.michelot88
Service excellence!
04th December 2020

Excellent customer service. Efficient online ordering system & prompt dispatch.

Sshawx
Quick service and delightful product
04th December 2020

Love the product and service received thank u x

Nia1985
Excellent service
04th December 2020

The service provided is excellent. I have had several books and I am really pleased each time I order.

Deniseclayton01
Lovely products
03rd December 2020

Very nice

Markodwyer83
Excellent service
02nd December 2020

Fast delivery with excellent service thanks

S_dauncey
Fantastic gift!
02nd December 2020

My wife got the Dear Daddy book for Father’s Day. Kid loved it. Got Dear Mama for her birthday. Brought tears to her eyes. Both books are great, but appreciate the differences between the two and the mama book has much prettier artistry!

Aicooney
It’s perfect
01st December 2020

Just what we wantedd

Tessa_thomas
So special
29th November 2020

My sister lost her kitten and wanted a picture of capture her and they did that exactly. They sent me a proof and I asked for a couple of changes and they did this straight away and sent the perfect picture.

PHOENAO
Amazing ⭐️⭐️⭐️⭐️⭐️
27th November 2020

Third time I’ve ordered from fromLucy, will definitely order again. Love the products, great quality and here in a jiffy. Happy customer (:

Double Mummy
Great service!
22nd November 2020

The edit features made it easy to preview the final product. Such a unique and personal baby gift.

Kelsie82306
Great Service
18th November 2020

Professional & Prompt!

Sherry.j.bryant27
Amazing
14th November 2020

Quality original products and great service. Could not be happier

Mark.jones
Amazing customer service
12th November 2020

Brilliant customer service, very quick turn around and very helpful staff

Amy_ashby
Excellent Service
12th November 2020

Ordering the book was easy. The book arrived within a week and was well packaged. I have used this website before and on both occasions, I cannot fault the service.

Suem3261
Gorgeous as always
11th November 2020

This is the third book I have ordered from ‘from Lucy’ and they’re always so lovely, excellent quality and quick delivery. I will definitely order again when the next baby in our family arrives! Xxx

Lucy B
Just beautiful
11th November 2020

I bought this for my baby niece. It was really easy to order and add in the personalisation I required. The book arrived quickly and was so much better than anticipated! It’s such good quality, the facts/story on each page are ace, the illustrations cute! Just beautiful!! It’s a book that can be read to my niece and she can read when she’s older reminding her parents of the day she was born and learning about it herself.thank you!

Jemseyx
Quick Delivery
10th November 2020

Arrived quickly and safely

Kirstie.farquhar
Reviews