We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Easy to do, arrived on time, great product. Will buy more from this website !
Helpful customer service, reply quickly to emails, website very easy to use, great choices, quality products, quick delivery. What more could you want??
Excellent service! Quick delivery.
After some issues with the postal service I was concerned I would not receive my book which I ordered for my partner as a gift for our engagement. However the staff at from Lucy were amazingly helpful and kept in touch regularly to check if I had received it. When it still hadn't arrived after 4 weeks they very quickly reprinted and sent to me via dpd tracked and it arrived within a few days. My new fiance absolutely loved it and was thrilled with his gift. Thank you so much from Lucy for making a lovely book for my partner xxxx
Fast shipping and lovely packaging?
Beautiful meaningful personalised books. Lovely people. Brilliant communication. Will be buying from them again!
Bought as a gift but had a look inside. Great mixture of challenges. Can't wait to see what my nephew comes up with. Great value and looks good.
Amazing gift with some awesome challenges. The price and delivery was great. I will be purchasing more gifts in the future.
A lovely book that will be cherished and kept forever in our home. It has a sweet and unique story perfect for a grandparent. The only thing I would recommend to improve slightly would be another page or two of personalisation and also to include some sort of gift box/wallet as it is a gift purchase and so would make it even more special x
I cried when I opened it .. we didn’t read it to my daughter so more tears to come x
Excellent customer service. Efficient online ordering system & prompt dispatch.
Love the product and service received thank u x
The service provided is excellent. I have had several books and I am really pleased each time I order.
Very nice
Fast delivery with excellent service thanks
My wife got the Dear Daddy book for Father’s Day. Kid loved it. Got Dear Mama for her birthday. Brought tears to her eyes. Both books are great, but appreciate the differences between the two and the mama book has much prettier artistry!
Just what we wantedd
My sister lost her kitten and wanted a picture of capture her and they did that exactly. They sent me a proof and I asked for a couple of changes and they did this straight away and sent the perfect picture.
Third time I’ve ordered from fromLucy, will definitely order again. Love the products, great quality and here in a jiffy. Happy customer (:
The edit features made it easy to preview the final product. Such a unique and personal baby gift.
Professional & Prompt!
Quality original products and great service. Could not be happier
Brilliant customer service, very quick turn around and very helpful staff
Ordering the book was easy. The book arrived within a week and was well packaged. I have used this website before and on both occasions, I cannot fault the service.
This is the third book I have ordered from ‘from Lucy’ and they’re always so lovely, excellent quality and quick delivery. I will definitely order again when the next baby in our family arrives! Xxx
I bought this for my baby niece. It was really easy to order and add in the personalisation I required. The book arrived quickly and was so much better than anticipated! It’s such good quality, the facts/story on each page are ace, the illustrations cute! Just beautiful!! It’s a book that can be read to my niece and she can read when she’s older reminding her parents of the day she was born and learning about it herself.thank you!
Arrived quickly and safely