We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Purchased items arrived quickly following placing order. Email communication between myself and seller was prompt and professional. Excellent customer service and experience.
Fabulous! Highly recommend, great gift at a high standard.
Team was extremely responsive and prompt to my email questions. Package was well wrapped and no issues.
I found Lucy through Etsy browsing for Father's Day gifts. I started corresponding with her through Etsy. She answered every question I had and pretty immediate! She has other products like Artwork Holder, which I have my eye on. Her customer service and product line is exceptional, unique, and one of a kind. So to quote the terminator lol .... "I will be back". Thank you
Very pleased with the product and the prompt delivery.
I had a couple of questions which were replied to very quickly. I was kept updated with each step of the process. Great service from start to finish.
easy to create a personalised book, and customer service email you straight back with any concerns you may have. I will definitely use From Lucy again and again!
Perfect service!
Hassle free ordering and quick delivery.
From order to delivery everything was excellent
I have ordered 3 of these now, two for my girls, and one as a gift for a friend. Arrives promptly
Great from start to finish
I was looking for something special for my grand daughter for Easter as soon as saw this I knew this would be perfect. On arrival it proofed to be above and beyond expectations. It is perfect. Thank you Lucy
Excellent customer service, easy use of website and a beautiful product!
Excellent service and speedy delivery. Thank you xx
Great customer service and gorgeous books!
Website / Customer Service / Products / Delivery / Packaging.....all absolutely AMAZING! Could not fault any of it!
We absolutely love our picture! It’s got pride of place in the hall so everyone can see. The picture arrived so quickly as well. Would 100% recommend.
Lovely present and I actually ordered another one for the older sibling before the late nights and nappies totally ruin my memory!
The words in this book are lovely and really made my daughter feel special and important.
Excellent customer service and speedy delivery
I bought the personalised family bicycle print for a friend and it was so easy to order and quick to arrive - fantastic service. Also delighted that my friend and her family absolutely loved it! Thank you all at From Lucy x
Great, easy to use website and order arrived on time and well packaged.
Was such a lovely gift! Brought tears to the new mummy’s eyes!
Really quick service and well packaged
Very happy with my frame..
I recieved my ' Memory Lane' book within days of purchasing.