We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 1501 customers
Excellent
12th March 2018

Very quick service, excellent communication, high standard products, cute illustrated delivery packaging

Siobhan
Excellent service and a unique gift
12th March 2018

From ordering to receiving the item in the post was all stress free and gift is perfect, I was looking for something unique and I've got it....

Cindyoliver68
Excellent
09th March 2018

The whole personalisation process was really quick and easy to do and I loved that it shows a preview of how your order will look. Delivery was very quick and it arrived really well packaged.

KGil
Fab
08th March 2018

Was bought one when I had my daughter, loved it so much I bought one for a friend

Lydiagrace14
Lovely little book
07th March 2018

My 6 year old niece was delighted with the book. It is a nice touch to help the older child feeling special on the arrival of the new baby.

Majufka
As you'd expect
04th March 2018

Speedy service as usual.

Sam.smart
Excellent!
04th March 2018

Excellent service and arrived very quickly in a lovely personalised envelope.

Kirsty-bell
Quick and easy
04th March 2018

I was so surprised how quickly the items were delivered

Sam_mealing
Beautiful
01st March 2018

Fabulous , thank you for your help

Tinapearcefsmailnet
Lovely Gift
28th February 2018

Lovely gift, great quality, arrived quickly

Michellej2902
Helpful
25th February 2018

Really helpful with queries! Brilliant service and great product.

Tracos
Amazing
23rd February 2018

Looks great and Fast delivery

Linzosmith
Excellent service
23rd February 2018

Excellent gift

Jazznicki
Fantastic gift
20th February 2018

Good delivery time and updates

Ruthl
Beautiful
20th February 2018

Absolutely beautiful. Bought for my nephew. Everybody commented on what a lovely book

Nicola-oxley
Amazing company!!!!
18th February 2018

Such fantastic service. Really helpful staff who were so kind assisting me in my bespoke orders. Rapid response to emails. Excellent! Can’t rate highly enough!

Boo24-5
Great!
18th February 2018

Very happy with the service. Delivered very fast & packaged/presented well!

Susiesoo17
Just Gorgeous
16th February 2018

Bought for my 2 year old boy who will be getting a baby sister next week. Personalisation is great, pictures are lovely designs and so colourful. Quality is fab. Thank you so much. Will treasure this special book for many years

Bethanorman36
Very quick!
14th February 2018

Quick delivery and easy to order

Maria_de9
Lovely books
14th February 2018

The books i ordered were the day you were born and now im the biggest. They are very detailed and the pictures are very colourful and catches the eye. Definatley worth buying.

Louisa.jbristow
Great Service.
13th February 2018

All the items i ordered came quickly and very nicely packaged. I would recommend you to friends and family. On your website there is such a nice range of products that are different and quirky and make such nice gifts. I will definitely be using you again to order from.

Lucindahunt1188
Soon you'll be the biggest.
12th February 2018

I bought this book for my 8year old to tell him he was going to be a big brother. The book is amazing and easily read. It gave the impact we were hoping for and has been a bedtime favorite ever since. Pictures and the story makes it exciting for any child that is going to be a first time big brother/sister and a memory to treasure.

Lisaconlon87
The second version for no 2 and equally happy
09th February 2018

Fantastic service, love the colours and design. The pebble colour is a warm grey and goes perfectly with the pink bird.

Clare
Good helpful service
09th February 2018

Would use this website again! Good variety of products.

Rachaelbrooks86
Perfect
04th February 2018

Super quick dispatch

Hannah
Couldn't ask for a nicer book
01st February 2018

I ordered 'Now you're the biggest' for my friend's daughter Emily after her baby sister was born. She loves books and was absolutely thrilled to have a story all about her. The website was easy to use with clear step by step instructions on how to personalise the book, and I liked the fact that I could include the baby's nickname 'cottontail' as well as her real name. The only thing that wasn't made clear on the website is the section where you write who the book is from. I couldn't fit all of our names in as the text kept running off in the preview. I didn't realise that I had to manually put a return in to create a second line of text. I assumed it would do this automatically and it didn't, but no harm done. Maybe a little note on the website would be good for numpty's like me! Fabulous book though and very fast delivery. I have already recommended it to a friend. X

Deb.blissett22
Delightful, personal, original gift
01st February 2018

This is a truly special gift, which is a keepsake and totally individual. Good quality, efficient service.

Dalecottage
Reviews