We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Speedy service as usual.
Excellent service and arrived very quickly in a lovely personalised envelope.
I was so surprised how quickly the items were delivered
Fabulous , thank you for your help
Lovely gift, great quality, arrived quickly
Really helpful with queries! Brilliant service and great product.
Looks great and Fast delivery
Excellent gift
Good delivery time and updates
Absolutely beautiful. Bought for my nephew. Everybody commented on what a lovely book
Such fantastic service. Really helpful staff who were so kind assisting me in my bespoke orders. Rapid response to emails. Excellent! Can’t rate highly enough!
Very happy with the service. Delivered very fast & packaged/presented well!
Bought for my 2 year old boy who will be getting a baby sister next week. Personalisation is great, pictures are lovely designs and so colourful. Quality is fab. Thank you so much. Will treasure this special book for many years
Quick delivery and easy to order
The books i ordered were the day you were born and now im the biggest. They are very detailed and the pictures are very colourful and catches the eye. Definatley worth buying.
All the items i ordered came quickly and very nicely packaged. I would recommend you to friends and family. On your website there is such a nice range of products that are different and quirky and make such nice gifts. I will definitely be using you again to order from.
I bought this book for my 8year old to tell him he was going to be a big brother. The book is amazing and easily read. It gave the impact we were hoping for and has been a bedtime favorite ever since. Pictures and the story makes it exciting for any child that is going to be a first time big brother/sister and a memory to treasure.
Fantastic service, love the colours and design. The pebble colour is a warm grey and goes perfectly with the pink bird.
Would use this website again! Good variety of products.
Super quick dispatch
I ordered 'Now you're the biggest' for my friend's daughter Emily after her baby sister was born. She loves books and was absolutely thrilled to have a story all about her. The website was easy to use with clear step by step instructions on how to personalise the book, and I liked the fact that I could include the baby's nickname 'cottontail' as well as her real name. The only thing that wasn't made clear on the website is the section where you write who the book is from. I couldn't fit all of our names in as the text kept running off in the preview. I didn't realise that I had to manually put a return in to create a second line of text. I assumed it would do this automatically and it didn't, but no harm done. Maybe a little note on the website would be good for numpty's like me! Fabulous book though and very fast delivery. I have already recommended it to a friend. X
This is a truly special gift, which is a keepsake and totally individual. Good quality, efficient service.
Very unusual gifts
I needed to cancel one of my orders which wasn't a problem at all. Very polite and quick to reply to emails. The book I purchased was perfect and came with a little envelope to put the book in which was lovely as it had my girls names in it. Pefect in every way and good prices. Thank you!
All straight forward easy to order
Exactly what I wanted and beautifully made
Bought this as a keep sake gift for my godsons first birthday, i love it!