We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Absolutely brilliant customer service and i am in love with the composition. Such a special piece to celebrate our dogs and help others with the charity. Blown away!
This was bought as a present for a friends grandaughter. The book was dispatched very quickly and I am told it is loved by the new big sister. Thankyou
This is a fab present for a new baby. After buying one for myself, I have now bought 6 as presents. The whole family can fill the slips in, it is perfect. It would be nice to see a few different colour choices and for it to be sent in smaller packaging.
A lovely set of challenges for any teenage girl.
I thought the book was good quality and made the perfect keepsake for my friend's children. I wish there was a boy / girl version.
So nice, with stories about the age that are different and away from normal everyday ideas. Thank you
Have purchased this product before . Really good quality , arrived on time was really pleased . However there was a problem with the wording as the date of the naming ceremony had been ommitted . I immediately sent an email and Susanne responded promptly and positively and I had a replacement within a couple of days . It's reasuring to know that when you use a website problems are sorted out with speed , politeness and efficiency I will certainly be placing orders in the future .
Purchased for a friend as a gift for her first baby. She absolutely loved it!! Such a gorgeous personal keepsake which I’m sure she will share with her little one time and time again. Thank you for creating such a beautiful unique gift. I’ll most certainly be using from Lucy again.
Bought this to give to our 3 yr old daughter on the birth of her baby sister. They kindly agreed to leave the DOB blank so we could fill it in on the day she arrives and have it ready to give. Beautiful book. Made me emotional reading and will be a special gift for her to keep forever.
I had this made for my friend who had just had a baby boy and she loved it....she said it was the most thoughtful present she'd recevied and is a lovely keepsake for her son.
Easy to create, arrived quickly and really pleased with quality- thank you!
My niece turned 1 this week and her older sister was definitely feeling a bit overshadowed with all the celebrations...it was so lovely to be able to give her this book as her own unique gift on the day and she couldn't believe it was all about her! A lovely keepsake that she'll have forever!
Beautiful item for my niece's first birthday - ordering simple, delivery quick and would highly recommend From Lucy - I'll certainly be ordering again!
Excellent service arrived quickly and product was just as described.
Amazing book, beautifully presented. Perfect gift!
We were given this book for our daughters Christening and we've just purchased one for a family member. Such a lovely keepsake. She will feel so special to have her own book when she's older.
The story was as entertaining as ever. My grandchildren love to follow the events. The illustrations were vibrant and added to the story. I love Horace and Hattie.
Loved the product. Bought it as we already have one for my first child only thing I would have liked was for the "number one song" at date of birth to be on as this is on our first one and the content seems to have changed since.
We purchased a new baby book, Great experience all round; easy to personalise, arrived on time, well packaged and good quality. Would recommend the product and the service.