"Help! I forgot to order a frame for my The Day You Were Born print/Fairy Name Print etc! " or "I can't find a frame locally for my Animal Name/ Dinosaur Name/Day We Were Wed print etc!" - sound familiar? Don't panic! We have the answer! Handmade locally to the FromLucy HQ, these FromLucy Large frames are designed to fit our large personalised prints, and are available in White, Black or Oak finishes. Our eco-friendly frames are handmade in Devon from sustainable sources.
We recommend buying our prints as a 'framed' option before checkout to save on postage cost and buying as one complete item. However, this lone frame product is available for those who were unable to/ didn't order their print framed or who forgot to order a frame. It happens to us all at some point! Made from Recycled materials. CAUTION: Contains glass. Please open & handle carefully.
Please note, these frames fit all our large rectangular prints and work for either Portrait or Landscape prints.
Customer Reviews5.05 5.0/5 Based on 3 reviews
Great productReviewed by Maneshpatel1980 on 09 Apr 2021
Good quality
FabulousReviewed by Sam_lawrence50 on 20 Dec 2018
Great service
Great frameReviewed by Greased_lightnin on 13 Feb 2017
I purchased 'The day you were born' a few years ago but unfortunately it was dropped and the frame was broken. I was so glad that I could buy a replacement frame. Fast delivery too!
Mainland UK Delivery
Delivery Option | Delivery Time | Tracked | Signed For | Cost |
---|---|---|---|---|
UK Mainland Standard Delivery | 3-5 Working Days | No | No | FREE |
UK Mainland First Class | 2-3 Working Days | No | No | £2.50 |
UK Mainland Express Delivery (Order Before 12:30pm) | 1-2 Working Days | Yes | Yes | £6.50 |
UK Highlands & Islands Standard Delivery | 3-5 Working Days | Yes | No | £22.50 |
UK Saturday Delivery (Order Before 12:30pm Friday) | N/A | Yes | Yes | £9.50 |
European Delivery Rates
Delivery Option | Delivery Time | Tracked | Signed For | Cost |
---|---|---|---|---|
European Small Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
European Medium Item Delivery | 7-14 Working Days | Yes | No | £21.00 |
European Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
Worldwide Delivery Rates
Delivery Option | Delivery Time | Tracked | Signed For | Cost |
---|---|---|---|---|
USA (Books Only) - Dispatched from San Jose, California | 5-7 Working Days | Yes | No | FREE |
USA 2 Day (Books Only) - Dispatched from San Jose, California | 2-3 Working Days | Yes | No | £7.90 |
Canada (Books Only) - Dispatched from ON | 5-7 Working Days | Yes | No | £3.50 |
USA & Canada Small Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
USA & Canada Medium Item Delivery | 7-14 Working Days | Yes | No | £20.00 |
USA & Canada Large Item Delivery | 7-14 Working Days | Yes | No | £25.00 |
Australia (Books Only) - Dispatched from NSW | 5-7 Working Days | No | No | £1.50 |
Australia Express (Books Only) - Dispatched from NSW | 3-5 Working Days | Yes | No | £8.95 |
Australia & NZ Small Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
Australia & NZ Medium Item Delivery | 10-18 Working Days | Yes | No | £20.00 |
Australia & NZ Large Item Delivery | 10-18 Working Days | Yes | No | £25.00 |
Non-Mainland UK and International Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. Delivery surcharges for the relevant postcodes are calculated at the checkout. Please provide a valid telephone number with your order for courier delivery. This includes a terrestrial telephone number for overseas orders.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Interlink website. You will only receive a tracking number if you have chosen Express delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 08.00 and 18.00 Monday to Friday.
Will I need to sign for my order?
If you have chosen the Express delivery option, you will have to sign for your parcel upon receipt.
Please Note: We do not accept returns on any personalised products.
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01822 613098 or info@fromlucy.com. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
Our return address is:
FromLucy
Unit 3 Pixon Court
Crelake Industrial Estate
Pixon Lane
Tavistock
Devon
PL19 9AZ
Faulty/Damaged Goods
If any item you receive from us arrives damaged, please contact us as soon as possible on 01822 613098 or by email info@fromlucy.com. We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty/damaged.