We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 3674 customers
Excellent book.
13th April 2025

This is a great book and brings back a lot of memories. Well thought out and quality and delivery excellent. My son loved it.

Alt27
10/10
11th April 2025

Fantastic customer service! Products are amazing! 10/10

Sutty-boi
Fantastic service
11th April 2025

Arrived quickly and in good condition. Cannot fault.

She1122472
Fantastic book for my friend
11th April 2025

Bought this for my friend’s 60th. She’s going to love it. I’ve bought these books before and they are so good to look back at your memories.

She1122472
Excellent
11th April 2025

This book is for my niece as we were chosen to be godparents. Her parents absolutely adore the book. It looks fantastic and adorable

Molliewhiston
Excellent
11th April 2025

I ordered one of the personalised books and it unfortunately arrived broken. I emailed customer service and quickly got a response and a replacement on the way. It arrived and the recipient loves it

Molliewhiston
Great reminiscing
10th April 2025

Such a lovely present to older people that have everything

Yvonne.atkinson54
I love it
10th April 2025

My friend loves her day you were born frame for her new wee bundle of joy

Susanmorris83
Beautiful
10th April 2025

My friend loves her day you were born frame for her new wee bundle of joy

Susanmorris83
Birthday memories
10th April 2025

Great item and arrived very fast Great service Good quality product

Robocarroll37
Wonderful, high quality nostalgia trip gift!
03rd April 2025

Wonderful, high quality, unique book + great, timely communication with kind and helpful seller. My mum loved the nostalgia trip, it is a great 70th Birthday pressie. Thanks!

Paula
Excellent service
03rd April 2025

Received quickly and well packaged - thanks!

Paula
Special Memories Made
03rd April 2025

Bought for my daughter, she loves the story & book and is looking forward to many more memories being created with her new son x

Fragrantgoddess
Great book
30th March 2025

Really happy with the book. The quality was better than expected and such a lovely story. Communication was also very easy and excellent response rate when I had a query about delivery.

Jennaclarke86
Great book of memorys
30th March 2025

Excellent service, remembering all that we forget in our 60 years

Ginathomas24
Really pleased
29th March 2025

Order arrived very quickly Great communication Lovely gift

Just.yourtype
Lovely
29th March 2025

Perfect for my son

Samanthalouise3010
Excellent Gift - Delighted with my purchase
28th March 2025

A beautiful Mother’s Day gift from my grandson for his mummy. Beautifully presented and personalised. Would use seller again and have no hesitation in recommending ‘From Lucy’ to friends and wider family. Delighted with my purchase. Gifts arrived on time and exceeded expectations. Wonderful!

Lorrainecoates3
If I could give 10 star I would!!!!
28th March 2025

I have shopped with these lovely people before and the books are so sweet and great quality with really calming and cute imagery. This time around royal mail lost my parcel which was a present for mothers day and Susanne in customer services managed to get my gift reprinted and sent out within two days so had a gift to give. Thankyou so much to everyone in the company that made that happen. Danny

Danny_jeffs
Precious
27th March 2025

The most special gift for a precious little person

Smith.dj
Beautiful book
24th March 2025

Lovely book

Copperbeechcarole
Quality & Excellent Service
22nd March 2025

Really impressed, great product, great quality, great price and made in Devon so you always know it will great. Thanks for an excellent shopping experience

D.brendell
Great Service
22nd March 2025

Prompt service. Arrived quickly. Cam in lovely packaging.

Susangribben80
Amazing Gift
22nd March 2025

Such a lovely book....was very much appreciated by the recipients.

Susangribben80
Perfect gift for a loved one.
22nd March 2025

I was so impressed by the book my friend purchased for her daughter’s 50th birthday I ordered one for my mother’s 85th. She could not have been more delighted with it. She loves the fascinating astrological facts and indeed all the information the book contains about life at that time. I believe she has read it cover to cover. Just perfect, thank you. 😊

Rockyhorrors
Excellent customer service
22nd March 2025

I must confess to finding the website a little confusing, which is why I had more than one identical book in my shopping trolley. I received emails reminding me of this, but after a phone call from me it was dealt with promptly and the book was delivered within a few days.

Rockyhorrors
Delighted
22nd March 2025

This is the Second “The Day You Were Born” book l have purchased and l have been over the moon with both. The web page was easy to follow and delivery was on time.

Bickford29
Reviews