We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
This is a great book and brings back a lot of memories. Well thought out and quality and delivery excellent. My son loved it.
Fantastic customer service! Products are amazing! 10/10
Arrived quickly and in good condition. Cannot fault.
Bought this for my friend’s 60th. She’s going to love it. I’ve bought these books before and they are so good to look back at your memories.
This book is for my niece as we were chosen to be godparents. Her parents absolutely adore the book. It looks fantastic and adorable
I ordered one of the personalised books and it unfortunately arrived broken. I emailed customer service and quickly got a response and a replacement on the way. It arrived and the recipient loves it
Such a lovely present to older people that have everything
My friend loves her day you were born frame for her new wee bundle of joy
My friend loves her day you were born frame for her new wee bundle of joy
Great item and arrived very fast Great service Good quality product
Wonderful, high quality, unique book + great, timely communication with kind and helpful seller. My mum loved the nostalgia trip, it is a great 70th Birthday pressie. Thanks!
Received quickly and well packaged - thanks!
Bought for my daughter, she loves the story & book and is looking forward to many more memories being created with her new son x
Really happy with the book. The quality was better than expected and such a lovely story. Communication was also very easy and excellent response rate when I had a query about delivery.
Excellent service, remembering all that we forget in our 60 years
Order arrived very quickly Great communication Lovely gift
A beautiful Mother’s Day gift from my grandson for his mummy. Beautifully presented and personalised. Would use seller again and have no hesitation in recommending ‘From Lucy’ to friends and wider family. Delighted with my purchase. Gifts arrived on time and exceeded expectations. Wonderful!
I have shopped with these lovely people before and the books are so sweet and great quality with really calming and cute imagery. This time around royal mail lost my parcel which was a present for mothers day and Susanne in customer services managed to get my gift reprinted and sent out within two days so had a gift to give. Thankyou so much to everyone in the company that made that happen. Danny
Really impressed, great product, great quality, great price and made in Devon so you always know it will great. Thanks for an excellent shopping experience
Prompt service. Arrived quickly. Cam in lovely packaging.
Such a lovely book....was very much appreciated by the recipients.
I was so impressed by the book my friend purchased for her daughter’s 50th birthday I ordered one for my mother’s 85th. She could not have been more delighted with it. She loves the fascinating astrological facts and indeed all the information the book contains about life at that time. I believe she has read it cover to cover. Just perfect, thank you. 😊
I must confess to finding the website a little confusing, which is why I had more than one identical book in my shopping trolley. I received emails reminding me of this, but after a phone call from me it was dealt with promptly and the book was delivered within a few days.
This is the Second “The Day You Were Born” book l have purchased and l have been over the moon with both. The web page was easy to follow and delivery was on time.