We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
Brilliant idea for a Special Birthday delivered in a timely manner. Will certainly purchase more books as needed
Very informative, interesting and I'm sure it will be enjoyed by the recipient
Exactly what we hoped for! Customer service was so responsive with my questions too.
Would 100% recommend
Came across the memory lane book when looking for a gift for my mum's 60th birthday. The website was easy to use, and gave an accurate insight in to what the book would look like. The order arrived within a few days, was well packaged and exactly as described. My mum loved the book, and would definitely recommend
I’ve brought a few of these personalised prints and have been delighted with them all Excellent new baby or 1st birthday gifts
I have ordered many of these baby name prints over the last 7 years, both in animal and fairy letters for my baby great-grandchildren and great-nieces and nephews, they are such a memorable gift for their bedrooms. ‘From Lucy’ are a wonderful company to deal with. Recently, very unusually, there was a problem when the order was accidentally repeated, it was sorted very satisfactorily within a day of them receiving my email. Such a prompt and courteous response. I can highly recommend purchasing gifts from them
This is the 2nd book I’ve ordered and they’re a brilliant gift. Then recipients loved them
Brilliant book, the recipient was thrilled. It arrived promptly and was securely packaged.
I got this book as a present, and they loved it as it brought back so many memories from growing up. The item came quickly. Communication was constant throughout ordering to delivery. And, the quality is great.
Good quality product, really lovely keepsake to give as a gift.
Quick delivery from order and good communication via email.
Was very impressed with how quickly this was done and delivered. A lovely keepsake gift.
IT WAS FOR MY WIFE'S 80TH BIRTHDAY. SHE LAUGHED AS SHE OPENED IT AND MADE SIMILAR SOUNDS OF CURIOSITY, AND LAUGHTER AS SHE WORKED HER WAY THROUGH. IT IS NOW A BIT OF A TREASURE TO SHOW AROUND THE FAMILY.
Very happy, lovely gift, quick service, great communication from seller. Would def recommend seller.
Got it for a Mother’s Day gift and my partner loved it.
I didn’t have a need to make contact about my order. Everything was fine.
A very special book for our new little great granddaughter. Gratefully appreciated
A very special book for our new little great granddaughter. Greatly appreciated .
This is second time I bought a book from Lucy and I will surely return again! I love the graphics, choice of text and customised options. They have book for every occasion! It arrived quickly and it was wrapped in strong hard back envelope with cute graphics print on it. I just love everything about this shop
Brilliant item I can’t wait to give it to my husband on Father’s Day! He will love it.
Daughter loved her book. Only thing is we weren't provided a tracking number when it states if you live in United States you are given a tracking number.
Our daughter loved her book. The only thing "negative" I'd have to say is, I wasn't provided a tracking number when it states if bought in the United States we are provided a tracking number.
I have bought numerous books from Lucy, mostly this one for new baby presents. All the recipients families have loved them too. Such a special keepsake which can be read and reread as they grow.
I have had one for each of my 3 grandchildren. I love that they are unique to each
Easy website