We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
My order arrived on time & your site was easy to navigate.
Prompt delivery. We'll packaged. Very happy with product. Customer service was excellent and would have no problem using the company again.
Perfect little gift for my partner with a personalised twist. Very happy.
Ordered late but delivered in time requested. Recipient very pleased. Maybe sometime in future you might enable a photo to be uploaded ?
Great quality good customer service arrived really quickly excellent communication
Lovely little gift really good quality arrived really quickly and good customer service
Quick turnaround and delivery
Brought 2 as christening gifts (purchased previously for others) and always great service arrive in time and fantastic quality
Ordered for my sisters 70th Birthday. Think she will love it.. very pleased with the book and packaging.
I’ve bought one of these books for each of the babies born into the greater family plus my grandchildren as they arrive. Everyone loves them!
Such a gorgeous keep sake for my daughter. This is the second book I have ordered. Beautiful quality, fast delivery. I will order again for friends.
I brought this for my 6 month old son to read every Christmas Eve and I know that he will love it.
Lucy responded very quickly with a question which was great
My wife received this book for Christmas from our daughter. She loved it, very emotional reading it!
My wife had this book for Christmas from my daughter! Absolutely loved it. Quite emotional reading it !
This book was very well presented, well packaged and delivered promptly. I've already recipes it to someone looking for a gift.
I loved this - it gave enough personalising options to make it very relevant to the person receiving it, was good quality and arrived within the set time. The customer service was also brilliant when I phoned up to check the order had gone through correctly.
I really loved this as a gift from my daughter to her grandmother. It gives enough personalising options to make it relevant to the person receiving it, and was good quality and arrived quickly.
Arrived so quickly all the way in NZ even at Christmas time! So nice to have one for each of my kids 5 years apart. Thanks! ❤️
He absolutely loved it, id like to express that it should let you put emojis or little pictures it would enhance this. It was also difficult to work out the size when completing this online so was a difficult to complete.
Such a great product and super fast delivery
Excellent ideas to keep the boys busy over the Christmas holiday & future lockdowns
What a great idea to keep the boys busy during school holidays
Bought two different books 50th and 21st both fantastic
Great service, will use again
My wife loved it and read it a lot to our daughter
Customer service was great - very responsive and genuinely warm. Susanne answered my query about removing information from a book promptly, and was really lovely about it. Ended up buying three books. Thank you!