We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 3772 customers
Fabulous with no messing around
24th May 2023

I ordered this for my daughters 18th. It didn’t turn up due to Royal Mail issues. Suzanne in customer services got this reprinted &sent. I have received the 2nd book. No quibble at all with Lucy -the sellers. Professional and so helpful. Thank you. Love the book & your support when original order didn’t turn up. Definitely recommend this company.

Etlonie
A great book!
20th May 2023

Beautiful words that mean such a lot.

Alisonmundy59
Great gift!
19th May 2023

Easy to create; their site is very user friendly. Shipping was quick and the quality is great. I'd certainly recommend this as a gift for anyone.

Thepeterv
Review
17th May 2023

Amazing! Love it!

Chelsea.guest22
Great personal gift
16th May 2023

I am so delighted with this book that was bought for my birthday that I am now buying one for my best friend.

Lynp.brook
Great birthday present
15th May 2023

Great content related to the specific birthday. Easy to customise - just make sure that you check the details before pressing order - and good options for delivery. Good quality print too.

Louisewilliams113
Great personalised book
15th May 2023

Great book full of detail about the birth date in question. Easy to customise (just make sure that you check the details before confirming the order) and great finish. Good options for delivery too and good value for money.

Louisewilliams113
Memory Lane Book
15th May 2023

I bought the Memory Lane book for my mother-in-laws 80th birthday. It’s full of lovely memories. It’ll take her right back to her growing up years. Great quality paper. Lots of fun things inside. She’s going to love it. It’s a great gift to give as a surprise.

Janice.beaumont
Memory Lane Book
15th May 2023

I bought a Memory Lane book for my mother-in-laws 80th birthday. She’s going to love it! It’s full of childhood memories and it’ll take her back to her youth. Great surprise present. Can’t wait for her to open it!

Janice.beaumont
Excellent.
12th May 2023

A fabulous personalised book with memories of the past, exactly as described.

Vanessa.brett
Fabulous customer service
12th May 2023

Excellent customer service. My last minute order was was dealt with very quickly and arrived promptly. A lovely book of memories for a special birthday.

Vanessa.brett
First class
11th May 2023

I have sent 4 of these books to my friends, and they are so pleased to have such a lovely keepsake. Highly recommend

Lindatorquay
First class
11th May 2023

I have ordered 4 of these books now and my friends are so pleased and happy to have such a wonderful keepsake of their children. HIGHLY recommend

Lindatorquay
beautiful card
07th May 2023

this card arrived on time and is just as it was on the e-mail I am very pleased with it and I know my friend whom I bought it for will Thank you

M.cook647
Perfect
06th May 2023

I bought this for my friend of many years and is a Royalist as it is her birthday soon . It arrived within days of me ordering the card , thank you Lucy , Molly and Izzie I can highly recommend you xx

M.cook647
Great book!
05th May 2023

Everything you need to know and more! Love that it's personalised 😊

Jenrich
Fabulous!
05th May 2023

Easy to order and personalise. Fast delivery!

Jenrich
Really lovely
04th May 2023

Bought this for my daughters birthday (personalised gift from her siblings). She hasn't received it yet, but we're all certain she'll love it, and use it for many years to come. Her siblings are very excited to give it to her, and we're going sea glass hunting a couple of weeks after her birthday. Arrived quickly and undamaged. It looks to be a lovely, and informative book.

Vicky.denton
Fantastic
01st May 2023

I ordered an 80th birthday memory lane book. The books arrived very quickly and the recipient absolutely loved it. Great present and something totally different.

Nicoladbolton
Memory Lane book
01st May 2023

I ordered an 80th birthday memory lane book. The books arrived very quickly and the recipient absolutely loved it. Great present and something totally different.

Nicoladbolton
Prompt delivery
28th April 2023

Whenever I've ordered an item from this site, it's always been delivered in a few days.

Angiesy49
Fabulous card
28th April 2023

This is a fabulous card and I'm sure will be well received by my stepson.

Angiesy49
Unusual personalised gifts
28th April 2023

I've used fromLucy.com several times recently to purchase the Memory Lane personalised books which are full of interesting facts and always well received. I shall continue to dip into the site for unusual personalised gifts.

Angiesy49
Excellent
19th April 2023

Really impressive turnaround on this, fantastic service team, thank you

Kalbarmountrow
Excellent
19th April 2023

Speed and accuracy. So impressed with their around, thank you team x

Kalbarmountrow
5 stars
17th April 2023

This was delivered fast and very reasonably priced.

Kirsty_marri
Beautiful gift
17th April 2023

This was a gift from my daughter to her aunt and its just perfect. Such a lovely story 🥰

Kirsty_marri
Reviews