We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
So many personalised books are just rubbish - no real story and a waste of money. This one was different- proper story with the children's names and their Mums details slotted in perfectly. I watched their Mum read it and saw her delight. I am so pleased with it, and delivery was very speedy. Hope there's a comparable update next year!
A very thoughtful and personalised experience!
The book arrived on time the site was very easy to use and the quality of the book was perfect. I would recommend this to all my friends.
Bought as a gift from my daughter to my wife and she absolutely loved it definitely 5 stars
This book came very well packaged, very well protected.
This was bought as gift for my aunty for her special birthday. I haven't yet given it to her as yet, but it is exactly what I wanted and I'm sure she'll be happy with it.
Very happy with my purchase and excellent customer service.
Great quality print and frame. Perfect gift.
Well packaged and prompt delivery.
This was the perfect present for my friends little baby. She lives far away, and it was nice for her to receive a surprise present, but also, a personalised present! It is a great keepsake, and she said it is great quality and is perfect for all ages and to keep to remember the day she was born! Thank you 'from lucy' you have provided me with the gift that i dreamt of giving!
Made a great present for my son. He enjoyed all the fun and interesting facts. Easy to personalise and view before you buy. Good quality and value for money. Recommended.
Really went out of their way to make sure I received this personalised book on time! Responded immediately, taking the time to understand my needs and come up with a solution. Ordered Tuesday, processed, printed, then delivered Friday! Impressive. Special thanks go to Susanne.
Bought this as a gift for my nephew ... such a lovely book didn’t take too long to arrive.. my brother and his wife love it and read it to him every night xx
We were gifted one for our eldest child and liked it so much we bought one for our second. Thank you.
Product came quickly and is lovely
What a fantastic company! Whilst searching for "something special" for my goddaughters 18th, I came accross "From Lucy". Beautiful ideas, excellent quality and extremely helpful to make my order even more personal. Thank you so much, I will be back!! :))
I was very impressed with the website and it was easy to use. Prompt service and good communication of when it was
I am so very pleased with the personalised Book for my 1st Grandchild. It is well made and met all my expectations and more, it is going to Australia and it will be a well treasured book for my Son and his wife to read each night to my grandson.
Thank you very much, lovely item, great communication
Such a lovely book. Quick service and packaged well.
the concept of this book is lovely but it is more like a booklet than book.
Both books were lovely. The super teacher one was made beautifully and is like a proper book, but the little book of big love is more like a booklet.
Fantastic service fantastic quality fantastic price only thing I would say which isn't a bad thing but able to personalise more maybe with photos or create avatars and write more stuff about each other so its all your word but all round great she loved it x x
Website easy to use Emailed when dispatched and arrived in good time
Lovely story made extra special with personalisation Illustrations beautiful Book well packed Would use website again and recommend
Great book, very easy to personalise and made a fantastic gift for my Mum's special birthday. She was absolutely over the moon with it and we all loved reading through it before we gave it to her!