We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.
I read other reviews that said the quality of the book wasn’t great but I dispute that completely. I’m very happy with it.
Very pleased with the product and service provided
I bought the book as a present for my new born first grandchild. The wording is really thoughtful and the illustrations are lovely. The book is high quality, came in a nice gift bag and arrived on time. Very glad I found this as it's the perfect keepsake that I was looking for.
I had an issue with my first purchase but I rang and this was rectified ASAP fantastic service
The day you were born books are the perfect gift for any new born baby. It's so personal and beautifully illustrated. I get so excited every time I send one as I know the joy it will give for the parents of their new born precious bundle. In years to come the child will be able to have fun looking at the pictures then learning to read the wonderful descriptions. Ultimately it is a wonderful keep sake sent with love ❤️.. Bravo Lucy ?
I ordered this for my boyfriend on our 7th year anniversary just to reminisce on previous memories! I would highly recommend!
Quick delivery and great quality
Great quality item, that was a huge hit as a Mother's Day present to Nanny! Lovely illustrations and great quality book, lots of opportunities for personalisation.
The website was user friendly and was delivered quickly
Prompt delivery, well packaged and exactly what I ordered. Very well received by my teenage nephew as part of his birthday box. Would definitely use site again and recommend
The product was great quality and my wife so so happy to receive it.
The order was dealt with quickly and effortlessly.
Easy to use fast delivery
Amazing book made to a very high standard. Top quality
Excellent quality book and mug as well, she was very happy ok Mother’s Day
My mother in law loved receiving this book. Reminded her of many happy memories ?
I have ordered many of the 'The day you were born' I think they are a fabulous gift to a baby as a keep sake to look back on! They look lovely and are bright and colourful ?. Would definitely recommend! Thanks Lucy!!!
A nice personalised gift which can be read with the children
So many personalised books are just rubbish - no real story and a waste of money. This one was different- proper story with the children's names and their Mums details slotted in perfectly. I watched their Mum read it and saw her delight. I am so pleased with it, and delivery was very speedy. Hope there's a comparable update next year!
A very thoughtful and personalised experience!
The book arrived on time the site was very easy to use and the quality of the book was perfect. I would recommend this to all my friends.
Bought as a gift from my daughter to my wife and she absolutely loved it definitely 5 stars
This book came very well packaged, very well protected.
This was bought as gift for my aunty for her special birthday. I haven't yet given it to her as yet, but it is exactly what I wanted and I'm sure she'll be happy with it.
Very happy with my purchase and excellent customer service.