We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us - read their reviews and testimonials to see why we're rated 5*.

4.9/5
Rated by 3772 customers
Beautiful keepsake
24th March 2021

Third order from Lucy. More than happy each time. Lovely product. Would recommend to others.

Lmccartin
Wow!
24th March 2021

Such a beautiful and personal gift. Definitely recommend

Amy_jones05
Would definitely recommend.
23rd March 2021

Lovely gift, excellent customer service.

Hazelmatkins
Would definitely recommend.
23rd March 2021

The books make lovely gifts. Excellent customer service.

Hazelmatkins
Great quality
23rd March 2021

Very good service and product very impressed with the quality. The delivery was as indicated arriving safe and intact with fragile indicators on packaging. Would highly recommend.

Rick K
Super Cute
23rd March 2021

This book is so cute! I'm so excited to give it to my dad for his 60th birthday! I know he is going to LOVE it!!

My2his2
Helpful
23rd March 2021

I chatted with a customer service rep on Etsy and came to the page to order. They were very helpful and my book shipped very quick.

My2his2
Perfect
22nd March 2021

Good communication and prompt delivery.

L. Finney
Fantastic quality
22nd March 2021

Bought this book for my daughters Mother's Day. She absolutely loved the personalised story. We plan to buy some other book titles after seeing the high quality.

Lamonefinney
Lovely book
21st March 2021

I ordered this for my father's 60th birthday as a keepsake and it is really very nice. The delivery was quick and the book itself is very high quality. I will definitely be purchasing more from this store in future!

Emjwh134
Another fantastic book
21st March 2021

Bought these many many times for newborns. Amazing quality. Beautiful gift. Superb service.

Nualamoley
All great.
20th March 2021

Great product. Great service. All in all 10/10

Sallylevs
A very special gift with so much attention to detail
19th March 2021

Absolutely beautiful keepsake for our beautiful new nephew. Such a heart felt thoughtful message in the story and the design and special touch of the printed envelope was gorgeous. It will be a real treasured keepsake and I love it!

Hayleyamos84
Fantastic service
19th March 2021

Fantastic service and I was so impressed with the speed at which the book was received and the continuous contact was perfect.

Hayleyamos84
Would definitely recommend
19th March 2021

Love the book I ordered for my niece's first birthday gift, beautiful illustrations and lovely amount of personalisation!

Catherinestreeter
18th Memory Book
18th March 2021

Great service very quick and professional. Loved the book. Can’t wait to give it to my daughter for get 18th birthday.

Hs.bradley
Very Happy Mummy
18th March 2021

This was my wife's favourite present on Mother's Day! also very helpful service team when I entered some of the custom fields incorrectly. Thanks, Tim

Tbw
Great book but Needs more personalisation
18th March 2021

I love the book and so did my wife, it’s a fabulous idea and we can’t wait to read it to our daughter. There is a lot of content so good value for money, it’s funny too but I do wish there was slightly more personalisation to it. I think maybe there was 4 or 5 parts to add the words I wanted. I think if there was more slots to add my own touch I’d have given it 5 stars.

Graymac
For special mums
18th March 2021

Fantastic product fantastic service will definitely be recommending *****

Smk
Perfect gift!
17th March 2021

I received this book for the birth of my little one so it was a perfect present for a friends baby. Arrived really quickly and just a great pressie.

Shaneane
Perfect
17th March 2021

Exactly as described. A perfect little personalised present, funny, descriptive, full of memorable facts and very well presented. Easy to order online. Very pleased.

Judy
Good present
17th March 2021

I read other reviews that said the quality of the book wasn’t great but I dispute that completely. I’m very happy with it.

B4tch
Good service
17th March 2021

Very pleased with the product and service provided

B4tch
Excellent
17th March 2021

I bought the book as a present for my new born first grandchild. The wording is really thoughtful and the illustrations are lovely. The book is high quality, came in a nice gift bag and arrived on time. Very glad I found this as it's the perfect keepsake that I was looking for.

Jglenday24
Great easy service
16th March 2021

I had an issue with my first purchase but I rang and this was rectified ASAP fantastic service

Jjwinder74
The perfect gift!!!
16th March 2021

The day you were born books are the perfect gift for any new born baby. It's so personal and beautifully illustrated. I get so excited every time I send one as I know the joy it will give for the parents of their new born precious bundle. In years to come the child will be able to have fun looking at the pictures then learning to read the wonderful descriptions. Ultimately it is a wonderful keep sake sent with love ❤️.. Bravo Lucy ?

Fleurforer
Great present
15th March 2021

I ordered this for my boyfriend on our 7th year anniversary just to reminisce on previous memories! I would highly recommend!

Jadekelly91
Reviews