We love getting customer feedback here at From Lucy...and we also love sharing it with you! Here's what some of our customers have to say about us.
Easy to use website and wonderfully quick delivery!
Received very quickly.
I am still awaiting my delivery, and it turned out to be dpd's fault. However since notifying them that I had not received my order I was contacted by the customer service team straight away and they were on the case to get this rectified. Thank you very much and looking forward to receiving the order. Great customer service - thank you :)
Site easy to use but do scroll down to fill in all the information needed. Arrived on time and in great condition.
Ordering is super simple and delivery was fast, will use again and highly recommend.
Lovely online shopping experience
Unique gift for newborn.
Easy to order, free postage, well packaged and fast delivery.
Arrived way on time
Thanks and managed to write Norwegian letters - impressed and fast service to Norway.
Very quick delivery and well packaged goods
Great service and prompt delivery
I wanted to update the Russian doll picture we already have. The picture I received was not quite the right colouring, but the staff were great and corrected it, a new one was sent out after just a day.
Happy with service
Second time I have ordered one of these books and the recipient loved it. Such a great gift
Needed to liaise with the seller over delivery of the item - really great and fast responses. Very helpful.
Very happy with the quality and it arrived really quick too!
Easy to order online and good timely delivery
Excellent service very quick
Lovely item and great service. Never had a problem with books or elivery always arrived on time and ordered 6 of these books now, will keep ordering....Great idea when you don't know what to buy.
Lovely item and great service. Never had a problem with books or elivery always arrived on time and ordered 6 of these books now, will keep ordering....Great idea when you don't know what to buy.
Delivered on time. Very good
On time
I emailed From Lucy a few times before I bought the book due to wanting 4 names on the book and always received a prompt and helpful personalised reply. I was also sent a preview of what the pages with names on would look like so that I could see for my self.
Book arrived on time Well packaged.
1st Class Service arrived on time and in excellent condition
Love love this place, the service was fast and the quality of the products is excellent! The delivery was super fast. So pleased